Crisis Services

Anyone may request crisis or emergency services in North Carolina for mental health, substance abuse, and intellectual/developmental disabilities issues. 

  • If you or someone you know needs help with a crisis, please contact NC Crisis Solutions.
  • If this is a medical or a life-threatening emergency, please call 911.
  • If you need to contact the police, request a Crisis Intervention Team (CIT) officer. 

Professional Treatment Services in Facility-Based Crisis Program

This service provides an alternative to hospitalization for adults in crisis who have a mental illness, substance abuse disorder or intellectual/developmental disability. Services are provided in a 24x7 residential facility.

Services include:

  • Short-term intensive evaluation
  • Treatment intervention
  • Behavioral management

Before contacting your local facility-based crisis provider, contact your current mental health, substance abuse or developmental disabilities service provider or your local management entity’s access/crisis line.

Mobile Crisis Teams

Mobile Crisis Management services are available 24x7 for crisis prevention or if you or someone you know is experiencing a crisis related to mental health, substance abuse or developmental disabilities. Mobile Crisis teams can meet you in a safe location, including your home, school or workplace.

Mobile Crisis Teams in Your County

Behavioral Health Urgent Care

Behavioral Health Urgent Care sites provide immediate care to adults, adolescents or families in crisis.

Care may include:

  • Assessment and diagnosis for mental illness, substance abuse and intellectual/developmental disability issues
  • Planning and referral for future treatment
  • Medication management
  • Outpatient treatment
  • Short-term follow-up care

Until the consumer is established with a local clinical provider, they may return to the community from a state psychiatric hospital or alcohol and drug abuse treatment center.

Crisis Solutions NC

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