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NC Department of Health and Human Services Division of Mental Health, Developmental Disabilities, and Substance Abuse Services

Crisis Services

Crisis Intervention Teams

CIT are police-based, pre-booking jail diversion programs that aim to provide people in mental health crisis the care they need instead of incarceration.

counties covered by CIT map image Across North Carolina law enforcement, mental health professionals and advocates are joining together to establish Crisis Intervention Teams (CIT). CIT programs provide law enforcement with the knowledge and skills they need to deal with someone in mental health crisis. It teaches skills needed to de-escalate the situation rather than giving jail time to people displaying symptoms of mental illness. 

Research shows that CIT gives positive outcomes for people involved with mental health care and law enforcement. These outcomes include reducing officer and consumer injuries and reducing the arrests of people with mental illness. Law enforcement increased referrals to treatment for people with mental illness and the symptoms improved.

The law enforcement community has a better understanding of how to deal with mental illness in people and have a better knowledge of resources. This leads to better collaboration between law enforcement and mental health agencies and also increases the law officers’ confidence in their ability to help people with mental illness.


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