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NC Department of Health and Human Services Division of Mental Health, Developmental Disabilities, and Substance Abuse Services

For Those We Serve

NC START (Systematic, Therapeutic, Assessment, Respite and Treatment)

NC START seeks national certification: The Center for START Services will conduct its first national program certification review process with the NC-START Program beginning in summer 2014. Program certification is an intensive evaluation process that includes record review, assessment, and evaluation that culminates in an onsite review by lead staff from the Center for START Services. Upon successful completion, program certification is awarded by the University of New Hampshire's Center for START Services, as part of the Institute on Disability/UCED.

Program certification is valid for two years from the date of issue and verifies fidelity to the START model as well as evidence-informed services, including comprehensive data collection and analysis. Projects and teams that are awarded program certification will continue to have access to START-based trainings and related resources to prepare new coordinators for certification and to maintain fidelity to the START model. 7/2014

NC START provides prevention and intervention services to adults with intellectual and/or developmental disabilities (IDD) and complex behavioral health needs.  They provide crisis response and respite for the person in crisis and ongoing training, consultation, and support to family members and providers. The first priority of NC START services is to provide person centered supports that enable you to remain in your home or community placement during and after a crisis.The program strives to provide effective and comprehensive crisis prevention and intervention services within the community.

Although providing services in the home for persons in crisis, and training, consultation, and support to family members and providers is priority, short term emergency respite may be available in crisis situations that cannot be addressed in your home or current placement.  Short term planned respite is also available to NC START consumers who live at home with their family and are unable to access traditional respite due to behavioral needs.

Although you may contact NC START directly, it is recommended that you contact the Local Management Entity (LME) access/crisis line first.









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