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NC Department of Health and Human Services Division of Mental Health, Developmental Disabilities, and Substance Abuse Services
 

All DHHS info for health care providers

 

NCTracks

NCTracks is the multi-payer Medicaid Management Information System for the N.C. Department of Health and Human Services (N.C. DHHS). It has three separate portals for specific internet access to different sectors of business - providers,recipients and state/fiscal agent staff).

DHHS NCTracks information

System Documentation

The NCTracks system:

  • A system that adjudicates claims from DMA/DMH/DPH and ORHCC (professional, institutional, pharmaceutical and BH related);
  • Shares the claims processing engine of the NCTracks to process and pay claims for the Division of MH/DD/SA Services;
  • Establishes a central repository of recipient and provider data across the Division's circle of services and programs;
  • Allows the state to more closely monitor the delivery of MH/DD/SA services, and to properly measure and track area program performance;
  • Reduces the potential for over-billing and duplicate payments for the same units of service and
  • Simplifies the claims filing practices for area programs and reduces the claims payment cycle time.

Resources

State of North Carolina Home Page