North Carolina Division of Mental Health, Developmental Disabilities and Substance Abuse Services
Providers of MH/DD/SA Services
About
the
Division
The Division's organizational structure is designed to implement the State Plan and reform efforts. The substance of the Division's goals and objectives will guide the development of the workings of the Division and that work will be carried out through this organizational structure.
The
Division's
central
administration
consists
of
the
Director's
Office
and
five
sections
organized
along
functional
lines.
The
five
sections
of
the
Division
are
State
Operated
Services,
Community
Policy
Management,
Resource/Regulatory
Management,
Advocacy
and
Customer
Services,
and
Operations
Support.
The
Division's
state
facilities
consist
of
four
regional
psychiatric
hospitals,
four
developmental
disabilities
centers,
three
substance
abuse
treatment
centers,
a
specialty
nursing
facility
for
consumers
with
mental
illness,
a
specialty
nursing
facility
for
consumers
with
developmental
disabilities,
and
two
residential
facilities
for
children
with
emotional
disturbances.
Division
Director's
Office
The
vision,
mission
and
guiding
principles
are
the
substance
of
the
organization
-
where
we
are
going,
what
we
are
dedicated
to
do
and
what
we
adhere
to
in
all
of
our
efforts.
|
Michael
Lancaster,
MD Co-Director |
Leza
Wainwright Co-Director |
|
Terry Penny Human Resources Manager |
|
|
Patti
Escala Executive Assistant to the Co- Director |
Tammie Bradshaw Executive Assistant to the Co-Director |
The Director's Office provides strategic and operational leadership and oversight for the public MH/DD/SAS system. This office sets the overall policy direction of the Division under the supervision and leadership of the Secretary of the Department of Health and Human Services (DHHS). The Division Director seeks the involvement of all stakeholders in the public services. Clinical leadership ensures the quality and effectiveness of service delivery and the continuum of care and strengthens the clinical relationship between the public, private and academic sectors.
Community Policy Management
| Flo Stein, Chief |
Spencer
Clark, |
Christina
Carter,
Implementation
Manager |
This section is primarily responsible for leadership, guidance and management of relationships with the local management entities (LMEs). This section collaborates with a wide variety of public and private partners and customers, to promote recovery through the reduction of stigma and barriers to services.
Teams of this section include:
Employee Assistance Program (EAP); Quality Management Team; Best Practice and Community Innovations Team; Local Managing Entity Systems Performance Team; Justice System Innovations Team; and the Prevention and Early Intervention Team
Resource and Regulatory Management
Phillip
Hoffman,
Chief
This
section
is
responsible
for
fulfilling
the
Division's
needs
for
fiscal
monitoring,
accountability,
and
regulatory
compliance,
support
of
information
technology
and
contracts
management.
Teams of this section include:
Budget and Finance Team; Information Systems Team; Accountability Team; and the Contract Management and Development Team
Chris
Phillips,
Chief
This
section
is
responsible
for
providing
consumer
advocacy
leadership.
It
is
responsible
for:
Ensuring
that
state-operated
services
and
community-based
systems
remain
compliant
with
rights
protections
for
recipients
of
supports
and
services.
Developing,
maintaining
and
advancing
relationships
with
advocacy
organizations
and
ensuring
that
disability
populations
are
adequately
represented
in
the
Division's
planning,
implementation,
management
and
improvement
efforts.
Consumers,
family
members
and
advocates
are
included
in
all
functions
of
this
section.
Teams of this section include:
State
Facilities
Advocates
Team;
Customer
Service
and
Community
Rights
Team
and
the
Consumer
Empowerment
Team
Operations Support
Steve
Hairston,
Chief
This
section
is
responsible
for
implementing
the
operational
functions
of
the
Division.
It
is
responsible
for
all
matters
related
to
planning,
rule
and
policy
development,
media
relations,
trainings
and
communication
with
external
stakeholders.
Teams of this section include:
Planning
Team;
Division
Affairs
Team
and
the
Communications
and
Training
Team
State Operated Services
James Osberg , ChiefThe Division holds a dual role as manager and provider of state-operated services and facilities and is held to the same quality and best practice standards as are the local management entities (LMEs) in overseeing local service delivery.
This section is responsible for defining the purpose, roles and responsibilities of state operated facilities.
Carrying out administrative consolidation efforts that promote increased efficiencies and effectiveness as required by the reform statute and state 2001 appropriations bill.
Determining roles and responsibilities for developing partnerships with regional advocates, LMEs, area/county programs, counties, provider systems and Division stakeholders.
Devising statewide standards for each type of state operated service (by disability group and within unique programs) that reflect best practice and emerging best practice and that are understandable, accountable, appropriate, efficient, effective and consistent with regulatory and accreditation compliance, performance and outcome expectations.
State
Psychiatric
Hospitals
The
Division's
psychiatric
hospitals
provide
inpatient
services
to
people
with
disabilities
within
the
state.
These
facilities
are
accredited
by
the
Joint
Commission
for
Accreditation
of
Healthcare
Organizations
(JCAHO)
and
are
certified
by
the
Centers
for
Medicare
and
Medicaid
(CMS).
Broughton Hospital, Morganton
Cherry Hospital, Goldsboro
Dorothea Dix Hospital, Raleigh
John Umstead Hospital, Butner
Developmental
Centers
The
four
developmental
centers
are
certified
as
Intermediate
Care
Facility/Mental
Retardation
(ICF/MR)
level
of
care
by
CMS.
The
centers
primarily
serve
adults
with
severe
and
profound
mental
retardation,
many
of
whom
have
significant
physical
disabilities
and/or
medical
fragility.
Services
provided
by
the
centers
include
communication;
recreational,
occupational,
and
physical
therapies;
psychology;
education;
pharmacy;
dietary;
medical
and
advocacy.
The
centers
are:
Caswell Developmental Center, Kinston
J. Iverson Riddle Developmental Center, Morganton
Murdoch Developmental Center, Butner
Alcohol
and
Drug
Abuse
Treatment
Centers
The
Alcohol
and
Drug
Abuse
treatment
centers
provide
residential
treatment
designed
to
meet
the
needs
of
alcohol
and
other
drug
dependent
citizens
of
North
Carolina.
These
ADATCs
are:
Julian F. Keith ADATC, Black Mountain
Walter B. Jones ADATC, Greenville
R. J. Blackley ADATC, Butner
Residential
Programs
for
Children
The
Division's
two
residential
programs
for children
are:
Wright School, Durham
Whitaker School, Butner
Wright School serves children ages 6-12, focusing on treatment needs of school age children from around the state. Wright School uses a re-education model that teaches children appropriate ways of interacting in their environment. A staff-secure setting is provided for treatment and there is staff on duty 24 hours a day to ensure appropriate supervision.
Whitaker School is a residential treatment center located on the hospital grounds in Butner for youth ages 12-17. It serves adolescents statewide using the re-education model. Children are encouraged to go home or to an alternative community placement on weekends. Whitaker is a locked, physically secure treatment setting with staff on duty 24 hours a day to meet the needs of the children served.
Neuro-Medical Treatment Centers
Black Mountain Neuro-Medical Treatment Center
O'Berry Neuro-Medical Treatment Center
Longleaf Neuro-Medical Treatment Center
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