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NC Department of Health and Human Services Division of Mental Health, Developmental Disabilities, and Substance Abuse Services

Person-Centered Information

The Road to Building Partnerships
and Supporting Choices

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The Person-Centered Information webpage was created to help individuals who receive services, their family members and friends, service coordinators and service providers who participate in person-centered planning.

What is Person-Centered Planning and Thinking?

The person-centered planning and thinking process is an important part of service delivery.  It is a process that helps empower people. It focuses on the strengths and interests of individuals, as well as their needs.  Its goal is to put a person in charge of defining the direction for their lives. It is not designed to plan systems that may or may not be available to serve them. This leads to greater inclusion as valued members of both community and society. It is important to note that Person-Centered Planning is not a single meeting. It is an ongoing process designed to help individuals envision a desired personal future for themselves, and to outline the steps that will lead to those futures.

Person-centered planning involves the development of a "toolbox" of methods and resources that help the person being supported to choose their own pathways to success. The planners simply help them to figure out where they want to go and how best to get there.

What is a Person-Centered Plan?

A Person-Centered Plan (PCP) is a plan created by the consumer, their family, friends, and other supports to:

  • establish goals for the year;
  • determine skills and knowledge necessary to work towards goals; and
  • identify practical steps to achievement of the goals. Ready NC Connect NC