Mission, Vision and Values

Mission

In collaboration with our partners, DHHS provides essential services to improve the health, safety and well-being of all North Carolinians.

Vision

Advancing innovative solutions that foster independence, improve health and promote well-being for all North Carolinians.

Values 

Accountability 

We hold ourselves responsible for the work we do and outcomes achieved to display credibility and maintain public trust.

Communication 

We maintain an open and trusting environment by listening to gain a full understanding of issues and sharing our message thoughtfully to reach a variety of audiences. 

Creativity 

We proactively identify and imagine ways to advance our mission, being inspired to seek opportunities and take action.

People First 

We are driven by our commitment to serve others, building lasting relationships with stakeholders and continuously elevating the service we provide.

Respect 

We interact with others in a manner that demonstrates our esteem for them and acknowledges the value of their thoughts, opinions and ideas.

Teamwork and Collaboration 

We recognize that we are one department, one team, working toward one goal: to improve the health, safety and well-being of all North Carolinians.  

Transparency 

We share expertise and information readily within our divisions, department and with our stakeholders and the community.