Department Initiatives ADA Grievance Procedure Federal law requires that all Medicaid providers in North Carolina must comply with the ADA and the Rehabilitation Act which includes providing reasonable accommodations. Such accommodations may include providing individuals who are deaf, deaf-blind or hard of hearing with auxiliary aids and services such as sign language interpreters to achieve effective communication. Children with Complex Needs Children with Complex Needs are ages 5 and under 21, with a developmental and/or intellectual disability and a mental health disorder diagnosis who are Medicaid eligible and at risk of not being able to return to or maintain placement in a community setting. The Department is developing a process to identify these children and link them to diagnostic testing and appropriate services. Climate Change The Department is among several state agencies working together to address climate change at the direction of Governor Roy Cooper through Executive Order 80: North Carolina's Commitment to Address Climate Change and Transition to a Clean Energy Economy. Competitive Integrated Employment Over the next five years, DHHS will transform services and systems to promote and expand opportunities for individuals with disabilities to achieve their employment goals. Early Childhood All North Carolina children should get a healthy start in life and be able to develop to their full potential in safe and nurturing families, schools and communities. DHHS is leading work on a statewide Early Childhood Action Plan to improve outcomes related to young children’s health, safety and well-being, and developmental and academic readiness, for children ages 0-8. Healthy Opportunities All North Carolinians should have the opportunity for health. Access to high-quality medical care is critical, but research shows up to 80 percent of a person’s health is determined by social and environmental factors. DHHS is focusing on improving the health and well-being of all North Carolinians by tackling these factors, with an initial focus on housing stability, food security, transportation access and interpersonal safety. Home and Community-Based Services North Carolina supports serving individuals with disabilities in the most integrated settings possible based on what is clinically appropriate as defined by the individual’s person-centered planning process. Infant Plan of Safe Care Refers an infant who may have been exposed to substances during pregnancy to Care Coordination from Child Welfare, including services and linkages that the infant and family may benefit from. NC Innovations Waiver The Medicaid Innovations Waiver help Individuals with Intellectual or Developmental Disabilities live a more independent lifestyle. Notice Informing Individuals About Nondiscrimination and Accessibility Requirements The North Carolina Department of Health and Human Services complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. DHHS does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Public Participation Plan NCDHHS recognizes that all citizens of North Carolina have the right to access government services and contribute to government decisions. The aim of the Public Participation Plan is to improve communication, create meaningful dialogue, and enhance transparency in decision-making with the public. This plan provides a framework from which to guide the public participation process of health and well-being initiatives at NCDHHS. It establishes a model for effective public involvement and shares best practices for increasing attendance by raising awareness, removing barriers and engaging new audiences. It also highlights the agency’s efforts toward inclusive outreach. Read the Public Participation Plan. Strategic Priorities NCDHHS is focusing on three priorities through 2024: Investing in behavioral health and resilience; Supporting child and family well-being; and Building a strong and inclusive workforce. These priorities are grounded in whole-person health and equity and cut across a broader strategic plan that NCDHHS uses to drive effective operations and measure the impact of services provided throughout the state. Telehealth Telehealth is an important tool in providing access to healthcare for all North Carolinians. NC DHHS is invested in providing resources to health care providers and all consumers to increase equitable access to care and utilization of telehealth across the state. For health care providers there are technical assistance, education and resources available to support telehealth implementation and utilization within your organization. For consumers, there are resources on how and when to use telehealth and its benefits. Transitions to Community Living The Transitions to Community Living Initiative provides eligible adults living with serious mental illnesses the opportunity to choose where they live, work and play in North Carolina. This initiative promotes recovery through providing long-term housing, community-based services, supported employment and community integration.