NC DHHS: State Operated Healthcare Facilities

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Healthcare Facilities

DSOHF manages state operated healthcare facilities that treat adults and children with mental illness, developmental disabilities, substance use disorders and neuro-medical needs.

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The Division of State Operated Healthcare Facilities oversees and manages 14 state operated healthcare facilities that treat adults and children with mental illness, developmental disabilities, substance use disorders and neuro-medical needs.
Director: Karen Burkes
Chief Medical Officer for Behavioral Health and IDD: Carrie Brown

DSOHF Mission: In collaboration with our partners and with a commitment to rights, equity, and inclusion, we provide a system of high-quality care to individuals whose complex behavioral and medical needs exceed the level of care available in the community.

DSOHF Values:

People-Focused
Proactive Communication
Transparency
Diversity and Inclusion
Stewardship
Teamwork
Joy

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24-hour Access/Crisis Hotline

Local Management Entity (LME) and Managed Care Organization (MCO) Crisis Hotline. Any person may receive crisis and emergency services in North Carolina. Regardless of where you are in the state, simply call the LME's 24-hour Access/Crisis hotline at any time. The trained person answering the crisis line arranges for the right service for you and your situation. You may receive crisis services regardless of your ability to pay.

Mailing Address
3006 Mail Service Center
Raleigh, NC 27699 - 3006
919-855-4700

State Operated Healthcare Facilities

Healthcare Facilities

What We Do

Forms

Facility Data Reports

Patient's/Resident's Rights

Facilities

About Us

Careers

24-hour Access/Crisis Hotline

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