Hotlines
| Subject | Description | Telephone |
|---|---|---|
| Alcohol/Drug Council of N.C. | Information and Referral | 1-800-688-4232 |
| Casaworks for Families Residential Resource Initiative | 1-800-367-2229 | |
| Child Abuse and Neglect | To make a report of suspected child abuse and neglect – contact a county department of Social Services | To locate a county department of Social Services visit the local DSS directory at https://www.ncdhhs.gov/divisions/social-services/local-dss-directory |
| Child Care Facility Information | To file a complaint or ask for facility information | 1-800-859-0829 |
| Child Support Customer Service | For clients of Child Support Enforcement | 1-800-992-9457 |
| Children with Special Health Care Needs | 1-800-737-3028 | |
| Communicable Disease | Assistance for clinicians and laboratories with communicable disease questions or issues. | 919-733-3419 (24/7) |
| DHHS Customer Service Center | To find programs and people to help you | 1-800-662-7030 |
| Division of Health Services Regulation’s Complaint Intake Unit | Available to receive complaints regarding the care and services provided to patients/residents/consumers in long-term care facilities | 1-800-624-3004 (within N.C.) or 919-855-4500. Hours: 9am - noon and 1pm - 4pm weekdays, except holidays. |
| 988 Suicide & Crisis Lifeline | Immediate support and resources for people in emotional distress | 988 (1-800-273-8255) |
| NC Peer Warmline | Non-clinical support and resources for people in emotional distress | 1-855-PEERS-NC (1-855-733-7762) |
| Veterans Crisis Line | Immediate support and resources for veterans in emotional distress or suicidal crisis, accessible in the US and internationally | Dial 988, then press 1 |
| NC Department of Military and Veterans Affairs | Resources for veterans | 844-624-8387 |
| N.C. Kids Adoption and Foster Care Network | 1-877-NCKIDS-1 (1-877-625-4371) | |
| NC Tracks Contact Center | 1-800-688-6696 | |
| Perinatal Substance Use Project | Substance use during and after pregnancy | 1-800-688-4232 |
| Pregnancy Exposure Riskline | For pregnant or breastfeeding women concerned about medications and other exposures | 1-800-532-6302 |
| Problem Gambling Hotline | When gambling causes financial or relationship problems | 1-877-718-5543 |
| Quitline | Support for North Carolinians looking to stop smoking, vaping and using smokeless tobacco products. | 1-800-QUIT-NOW (1-800-784-8669) |
| Safe Surrender | 1-800-367-2229 | |
| NC FAST Contact Information | NC FAST Contact Information | |
| Medicaid Fraud, Waste and Program Abuse Tip Line | Report Medicaid Fraud, Waste and Program Abuse | 1-877-362-8471 |
| Food and Nutrition Services or Work First Fraud Line | Report Food and Nutrition Services or Work First Fraud | 866-719-0141 |
| USDA Office of the Inspector General (OIG) Hotline | Click the link for information on how to report program fraud or abuse. | 1-800-424-9121 |
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