PRESS RELEASE — The North Carolina Department of Health and Human Services is launching a new Statewide Peer Warmline on Feb. 20, 2024. The new Peer Warmline will work in tandem with the North Carolina 988 Suicide and Crisis Lifeline by giving callers the option to speak with a Peer Support Specialist. Peer Support Specialists (or “peers”) are people living in recovery with mental illness and/or substance use disorder who provide support to others who can benefit from their lived experience. A ribbon-cutting ceremony to raise awareness for the new support line will take place on Tuesday at 9 a.m. at the Promise Resource Network respite facility in Charlotte. A media Q&A will immediately follow.