Rural Organizations Orchestrating Transformation for Sustainability (ROOTS) Hub Leads
About the NC ROOTS Hubs
NC Rural Organizations Orchestrating Transformation for Sustainability (ROOTS) Hubs are regional, locally governed networks that coordinate services and lead implementation of NC Rural Health Transformation Program (RHTP) initiatives. Working with community partners, each Hub will help advance efforts across primary care, behavioral health, workforce development, value-based payment and digital health — tailoring strategies to the unique needs of their respective regions.
Meet the ROOTS Hub Leads
The selected NC ROOTS Hub Leads will represent each of the North Carolina Medicaid regions and will coordinate care and implement NCRHTP initiatives. Find your county on the map below to see the ROOTS Hub contact information, and find out more about the lead for each region in the drop down below the map.
Point of contact: Tamara Smith, t.smith@impacthealth.org
Impact Health is an independent 501(c)3 formed during the creation of North Carolina’s Healthy Opportunities Pilot (HOP) program. While they do not provide direct services, Impact Health works with more than 60 trusted community-based organizations to deliver high-quality, culturally appropriate services in the western North Carolina region. Impact Health serves as a bridge between participants, service providers and private health plans, and support essential program functions, including eligibility screening, service referrals and Medicaid billing.
Counties served for NCRHTP (light green on map): Avery, Buncombe, Burke, Caldwell, Cherokee, Clay, Graham, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Swain, Transylvania and Yancey
Point of contact: Region2NCRootsHub@trilliumnc.org and Region5NCRootsHub@trilliumnc.org
Trillium Health Resources is an NC Medicaid Tailored Plan and Managed Care Organization (MCO) that manages serious mental health, substance use, traumatic brain injury and intellectual/developmental disability services in North Carolina. Trillium works with their provider network to strengthen foundations of well-being and help deepen connections between residents and their communities across central and eastern North Carolina.
Counties served for NCRHTP Region 2 (light red on map): Alleghany, Ashe, Davidson, Davie, Forsyth, Guilford, Randolph, Rockingham, Stokes, Surry, Watauga, Wilkes and Yadkin
Counties served for NCRHTP Region 5 (light orange on map): Bladen, Brunswick, Columbus, Cumberland, Harnett, Hoke, Lee, Montgomery, Moore, New Hanover, Pender, Richmond, Robeson, Sampson and Scotland
Point of contact: RHTP@vayahealth.com
Vaya Health is a public NC Medicaid Managed Care Organization (MCO) that prioritizes whole-person health. Vaya manages Medicaid, federal, state and local funding to connect people to health care services and supports in western and central North Carolina. Vaya's specialty is helping individuals with needs related to mental health, substance use disorders, intellectual/developmental disabilities and traumatic brain injuries. To manage prevention, treatment and crisis services, Vaya partners with more than 4,000 health care organizations and practitioners across the state.
Counties served for NCRHTP (light purple on map): Alexander, Anson, Cabarrus, Catawba, Cleveland, Gaston, Iredell, Lincoln, Mecklenburg, Rowan, Stanly and Union
Point of contact: NCROOTSRegion4@unchealth.unc.edu
UNC Hospitals is a public academic medical center providing patient care, educating health care professionals and advancing medical research in partnership with the UNC School of Medicine. With more than 1,000 beds, the medical center on the campus of the University of North Carolina-Chapel Hill focusing on a wide range of specialty care, including women’s and children’s health and cancer treatment. UNC Hospitals’ mission is to improve the health and well-being of North Carolinians by providing leadership and excellence in the interrelated areas of patient care, education and research.
Counties served for NCRHTP (light blue on map): Alamance, Caswell, Chatham, Durham, Franklin, Granville, Johnston, Nash, Orange, Person, Vance, Wake, Warren and Wilson
Point of contact: rhtp@accesseast.org
Access East, Inc. is a comprehensive care management provider and participant in North Carolina’s Healthy Opportunities Pilot (HOP) program. Access East partners with health care organizations, including primary-care practices, Federally Qualified Health Centers (FQHCs), community health centers, local health departments, safety-net and social service organizations and hospitals, to create better access to quality care for eastern North Carolina residents, including the chronically ill, underinsured and uninsured.
Counties served for NCRHTP (light olive on map): Beaufort, Bertie, Camden, Carteret, Chowan, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Halifax, Hertford, Hyde, Jones, Lenoir, Martin, Northampton, Onslow, Pamlico, Pasquotank, Perquimans, Pitt, Tyrrell, Washington and Wayne
Following a regional needs assessment, the NC ROOTS Hub Leads will establish local networks of partner organizations focused on strengthening the rural health care infrastructure. Over the next five years, tailored to their regions’ needs, NC ROOTS Hubs will support rural communities by:
- Enhancing care coordination across regions
- Leveraging digital tools to improve outcomes
- Expanding access to primary care
- Strengthening health care through workforce development
Stevens Amendment Disclosure: This webpage is supported by the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $213,008,356.47 with 100% funded by CMS/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CMS/HHS, or the U.S. Government.