Topics Related to Health Benefits (NC Medicaid)

Medicaid Provider Training: MCT 114: NC’s Transition to Managed Care: The Crossover Series

September 5, 2019, 5pm - 6pm
This training course is for NC Medicaid Providers transitioning to NC Medicaid Managed Care.This session provides general crossover guidance, with a focus on identifying beneficiary managed care detail and guidance on submitting prior authorization requests during the crossover period.

Medicaid Provider Training: MCT 112: Supporting the LTSS Community Through the Transition to Managed Care

August 15, 2019, 5pm - 6pm
This training course is for NC Medicaid Providers transitioning to NC Medicaid Managed Care.This webinar continues the Long-Term Services and Supports (LTSS) webinar series launched in July 2019 and focuses on crossover-related activity specific to LTSS providers.

NC Medicaid Managed Care Open Enrollment Begins Today in 27 Counties

Open enrollment for Medicaid managed care begins today in 27 counties. From July 15 through Sept. 13, 2019, more than 300,000 households with nearly 540,000 people in Medicaid can choose a health plan to provide their Medicaid services, along with a primary care provider.

NC Medicaid Managed Care Open Enrollment Webinar

July 15, 2019, 6:30pm
Join NCDHHS Secretary Mandy Cohen, M.D. and the NC Medicaid team for an update on Medicaid Managed Care implementation and a closer look at NC Medicaid Managed Care Phase 1 open enrollment activities.

The NC Enrollment Broker and How it Works for Medicaid

June 25, 2019, 5pm - 6:30pm
NC Medicaid has planned a statewide webinar regarding the NC Enrollment Broker who will be helping with the implementation of Medicaid Managed Care. The webinar is for any who have interest in North Carolina’s transformation to managed care, including stakeholders, providers, agencies, and vendor. 

Medicaid Provider Training: MCT 111: Care Management for Long-Term Services and Supports Populations

July 25, 2019, 4pm - 5pm
This training course is for NC Medicaid Providers transitioning to NC Medicaid Managed Care.Long-Term Services and Supports members transitioning to NC Medicaid Managed Care may have access to care management support for the first time. This webinar will provide an overview of the NC Medicaid Managed Care’s care management design.

Medicaid Provider Training: MCT 110: Overview of Long-Term Services and Supports Populations

July 11, 2019, 4pm - 5pm
This training course is for NC Medicaid Providers transitioning to NC Medicaid Managed Care.This webinar will provide a Long-Term Services and Supports (LTSS)-specific overview of key elements related to NC Medicaid Managed Care. Topics will include:

CAP/DA Waiver Application Update webinar

June 12, 2019, 6pm - 8pm
Community Alternatives Program for Disabled Adults Renewal Waiver Application UpdateA draft application for § 1915 (c) Home and Community-Based Services (HCBS) Waiver for the Community Alternatives Program for Disabled Adults (CAP/DA) was submitted to the Centers for Medicare and Medicaid Services (CMS) on March 1, 2019 for review and approval. CMS continues to review the renewed waiver application and has recommended NC Medicaid make edits to specific sections in the application.

Medicaid Provider Training: MCT 109: Healthy Opportunities

June 27, 2019, 4pm - 5pm
This training course is for NC Medicaid Providers transitioning to NC Medicaid Managed Care.

Medicaid Provider Virtual Office Hours

June 11, 2019, 4pm - 5pm
Designed for NC Medicaid Providers.


The Provider Services team is conducting a series of Virtual Office Hours Sessions with Providers across the state. Virtual office hours (VOH) provides an interactive format for Providers to have their questions answered.