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  1. Home
  2. Services for the Deaf and Hard of Hearing (DSDHH)

COVID-19 Hearing Loss Resources

For Deaf, Hard of Hearing & DeafBlind Consumers

  • Communication Access Guide at the Hospital During COVID-19
  • Communication Card with Health Providers
  • Video-based Telehealth guidelines for Deaf and Hard of Hearing Patients

For Healthcare Providers

  • Video-based Telehealth guidelines for healthcare providers with Deaf and Hard of Hearing patients
  • Guidance on Handling Calls from Individuals with Hearing Loss
    • Spanish: Orientación sobre el manejo de llamadas de personas con pérdida auditiva
  • Communication Guide with your Deaf, Hard of Hearing or DeafBlind Patients
    • Spanish: Cómo comunicarse con su paciente sordo, con discapacidad auditiva o sordociego
  • Effective Communication with DeafBlind Patients During a Pandemic
    • Spanish: Comunicación eficaz con pacientes sordociegos durante una pandemia
  • Mobile Apps to Aid Communication Access

Get the latest NCDHHS information on COVID-19

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  • COVID Resources and Information
    • COVID-19 Hearing Loss Resources

Contact Information

NC Department of Health and Human Services
2001 Mail Service Center
Raleigh, NC 27699-2000

Customer Service Center: 1-800-662-7030
Visit RelayNC for information about TTY services.

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