Telecommunications Access for the Deaf and Hard of Hearing
A wide variety of services and devices exist that enable people with hearing loss and speech-impairment to use the telephone and to be alerted when the telephone rings.
To learn which services and devices work best for the specific type of hearing loss and/or communication need you have, contact one our seven Regional Centers. Staff will be happy to provide individualized guidance at no charge and designed to meet your own unique needs.
Those wishing to apply for a telecommunications device must meet certain eligibility requirements:
- Up to 250% of poverty level
- Certificate of disability
- Resident of North Carolina
These specialized devices enable you to use a standard telephone to call anyone (loved ones, food delivery services, doctors’ offices, etc.).
Telecommunications Relay Service (Relay NC)
Note: Complete the TRS Remittance Form, which is only for companies that provide telephone or wireless services.
If you have questions regarding the form, please contact:
Telecommunications Resources Program Manager
Phone: 919-874- 2212
2301 Mail Service Center
Raleigh, NC 27699-2301