Mental Health, Developmental Disabilities, and Substance Use Services
Transforming North Carolina’s Behavioral Health System
This new report outlines the state’s expansive and strategic efforts to transform the public behavioral health system to deliver high-quality, equitable, accessible care that meets people where they are in their communities.
Learn more about the report
Side By Side with DMHDDSUS - Improving our system together.
Join us on the first Monday of every month from 2 to 3 p.m. to learn about policies and programs that affect the MH/IDD/SU/TBI community.
Register for the Side-by-Side webinar
Tailored Care Management
Tailored Care Management (TCM) pairs you with an expert who helps you navigate the health care system. This is a free service for people who have a serious mental illness, a severe substance use disorder, an intellectual/developmental disability or a traumatic brain injury.
Find more information on Tailored Care Management
Crisis Services
Any person may receive crisis and emergency services in North Carolina for mental health, substance use disorders and intellectual and or developmental disabilities issues.
Learn more about crisis services
Suicide Prevention Resources
Resources for you, your community and providers, as well as data sources and toolkits related to preventing suicide, are available.
Find suicide prevention resources
More People Can Now Get Health Coverage Through NC Medicaid
NC Medicaid now covers people ages 19 through 64 years with higher incomes. You may be able to get health care coverage through Medicaid even if you did not qualify before. NC Medicaid pays for doctor visits, yearly check-ups, emergency care, dental care, mental health and more – at little or no cost to you.
Learn more about Medicaid
1915(i) Waiver: Medicaid Home and Community-Based Services
The 1915(i) waiver offers free Medicaid services to support independence at home or in the community.
Learn more about 1915(i) Waiver ServicesWhat We Do
Providing quality support to achieve self-determination for individuals with intellectual and/or developmental disabilities and quality services to promote treatment and recovery for individuals with mental illness and substance use disorders.
Director: Kelly Crosbie
Mental Health, Developmental Disabilities and Substance Use Services Assistance
1915(i) Waiver: Medicaid Home and Community-Based Services
Certified Community Behavioral Health Clinics
Chief Medical Office for Behavioral Health and IDD
Child Behavioral Health
Community Engagement and Empowerment
Community MH/SUD Client Surveys Provider Page
Crisis Services
Critical Access Behavioral Health Agencies
Customer Service and Community Rights Team
Deaf and Hard of Hearing Mental Health and Substance Use Disorder Services
Discounted Medications
Down Syndrome
Draft DMH/DD/SUS Strategic Plan
Driving While Impaired
Frequently Used Acronyms
Grant Opportunities
Hope4NC and Hope4Healers
Intellectual and Developmental Disabilities
Involuntary Commitments
Justice Involved Supports
Mental Health Services
NC Drug Control Unit
NC Problem Gambling Program
NC START
Open to Care
Program Integrity: Potential Fraud, Waste or Abuse Referral
Psychiatric Advance Directives (PAD) forms
State Operated Healthcare Facilities
Substance Use Disorders
Supported Housing
Tailored Plans
Traumatic Brain Injury
Contact Us
Telephone: 984-236-5000
Email: contactdmh@dhhs.nc.gov
Customer Services and Community Rights: Please contact the Customer Services and Community Rights team for all non-crisis questions, customer service and public comments regarding programs for the Division of Mental Health, Developmental Disabilities and Substance Use Services.
Phone: 984-236-5300
Toll Free: 855-262-1946
Spanish: 800-662-7030
Email: dmh.advocacy@dhhs.nc.go
For Crisis and Immediate Assistance: Please contact your Local Management Entity-Managed Care Organization.
Problem Gambling Hotline: 877-718-5543
Suicide Prevention Lifeline: 800-273-8255
NC4Vets: 844-NC4-VETS or 844-624-8387
Hope4NC Helpline: 1-855-587-3463
Hope4Healers Helpline: 919-226-2002
Website Questions: For questions about the website please email us at dmh.webteam@dhhs.nc.gov