Topics Related to Health Benefits (NC Medicaid)

The North Carolina Department of Health and Human Services announced today that Legal Aid of North Carolina (Legal Aid) will provide Medicaid Managed Care Ombudsman services for the state's Medicaid beneficiaries.
Governor Roy Cooper will join members of The North Carolina Council on Health Care Coverage for its third meeting today as the Council discusses options and guiding principles to expand access to health care coverage for North Carolinians.
February 18, 2020, 7pm - 8pm

On Feb. 5, 2020, the Department of Health and Human Services issued the NC DHHS Transition of Care Draft Policy for public comments detailing the requirements under which the Standard Plan Prepaid Health Plans (PHPs) will facilitate transition of care for members transitioning between PHPs or service delivery systems. The Transition of Care design intends to maintain continuity of care for each beneficiary and minimize the burden on providers during transition.

February 10, 2020, 8pm - 9pm

On Monday, Feb. 10, 2020, from 3-4 p.m. EST, the Department will host a webinar to discuss the Behavioral Health I/DD Tailored Plan Request for Applications (RFA) Pre-Release Policy Paper published on Jan. 30, 2020. 

January 24, 2020, 3pm

his webinar will walk stakeholders through aspects of State-funded Services design under Behavioral Health I/DD Tailored Plans detailed in the recently released “North Carolina’s Design for State-funded Services Under Behavioral Health and Intellectual/Developmental Disability Tailored Plans,” including the delivery of State-funded behavioral health, I/DD, and TBI services, as well as the continuation of critical “local health functions” (functions focused on health prevention and promotion) under Behavioral

November 6, 2019, 7pm

This webinar will address eligibility for BH I/DD Tailored Plans and how beneficiaries can request to transition between the Standard Plan and BH I/DD Tailored Plan.

October 16, 2019, 8pm

Join Secretary Mandy Cohen, M.D. for an update on the Medicaid Managed Care transition and a closer look at Medicaid Managed Care statewide open enrollment activities.

August 27, 2019, 4pm - 5pm

Designed for NC Medicaid Providers.



The Provider Services team is conducting a series of Virtual Office Hours sessions with providers across the state. These offer an interactive format for providers to have their questions answered. Providers are encouraged to submit questions in advance to Medicaid.virtualofficehours@dhhs.nc.gov for discussion during Virtual Office Hours.

August 29, 2019, 4pm - 5pm

This training course is for NC Medicaid Providers transitioning to NC Medicaid Managed Care.

August 27, 2019, 4pm
Provider Clinical Optical Services-Vision Care

This session will cover routine optical services with time for questions at the end.  Routine optical services include routine eye exams, prescription eyeglasses, and medically necessary contact lenses.   Providers who may bill for these services and may benefit from this VOH session are ophthalmologists, optometrists, and opticians.