Children with Special Health Care Needs Help Line

1-800-737-3028 or Email: CYSHCN.Helpline@dhhs.nc.gov 

The North Carolina Children and Youth with Special Health Care Needs Help Line is a free information and referral source for caregivers of and professionals who work with children and youth who have or are at risk for chronic physical, developmental, behavioral or emotional conditions, needing health services beyond the care that a child typically needs.

We offer support on a range of topics such as: 

  • Services available under government and community programs; 

  • Resources to help pay for medications, equipment/supplies or adaptive devices. 

  • Available health care and dental providers; 

  • Information on how to find services when relocating to and within North Carolina. 

  • Health care transitions, guardianship and alternatives to guardianship. 

Children with Special Health Care Needs Help Line Flyer