Central Regional Hospital
About the Facility
Central Regional Hospital (CRH) is one of three State psychiatric hospitals in North Carolina. It is operated by the Division of State-Operated Healthcare Facilities (DSOHF) within the North Carolina Department of Health & Human Services.
The hospital provides psychiatric and medical care to adults and adolescents in 25 counties in the central region of the North Carolina. CRH also serves children ages 11 and under from all 100 counties of North Carolina.
CRH has a major teaching mission. It is a psychiatry residency training site for both the University of North Carolina at Chapel Hill and Duke University. In addition to psychiatric residents, CRH provides training rotations for medical students, nurses, social workers, psychologists, chaplains, physical therapists, occupational therapists, recreation therapists and a variety of other disciplines.
The hospital is accredited by the Joint Commission on Accreditation of Healthcare Organizations. The hospital also is certified to provide treatment by the Centers for Medicare and Medicaid Services of the United States Department of Health and Human Services..
Human Rights Committee - The Human Rights Committee meets the third Friday of every month. The committee is made of members from the community as appointed by the Secretary of the Department of Health and Human Services (DHHS). The role of the committee is to ensure the hospital is protecting patients’ rights and reviewing any grievances or other client rights issues or concerns.
The mission of Central Regional Hospital is to provide high quality, integrated, person centered treatment to children, adolescents and adults with psychiatric disorders with a focus on safety while promoting wellness and offering support to patients and their families consistent with the principles of recovery and trauma informed care.
Who is Eligible for Admission
Any individual regardless of financial resources or insurance status who meets the following criteria:
- is dangerous to self or others, and;
- has been assessed and determined to meet the diagnostic criteria for a mental illness (including individuals with medical and/or physical complications that are within the parameters of what the state hospital can manage), and;
- cannot be safely provided treatment at a lower level of care
CRH provides psychiatric care to North Carolinians. It treats children, adolescents, adults and the elderly. We assess all patients and stabilize those in crisis. In addition, both medical care and psychiatric treatment are provided based on the individual needs of the patient. We also offer many types of special therapies and counseling. Our staff helps patients plan for their discharge and make connections with the community. CRH also offers legal and pastoral services.
Treatment at CRH
Our treatment planning model follows six guiding principles:
- Individualized to meet the patient’s needs;
- Problem and strength focused;
- The patient is involved in the treatment planning process;
- Driven by assessment data; and
- The treatment plan is directed toward the patient’s discharge.
Through medication, counseling, educational sessions, group therapy, recreation therapy, work therapy, diet, creative expressive art and occupational therapy, we help patients learn how to achieve their discharge goals and better manage their illness.
A team of psychiatrists, social workers, nurses and other trained professionals work together with the patient and family to develop a comprehensive treatment plan addressing individual and family needs. Doctors and nurses are available 24 hours a day.
Inpatient Support Services
- Medical Laboratory
- Social Work
- Food and Nutrition
- Interpreting Services
- Work Therapy
- Pastoral Services
- Arts Therapy
- Music Therapy
- Occupational/Physical Therapy
CRH provides treatment to children, adolescents, adults and the elderly on the following units:
- Acute Adult Unit (AAU)
- Geriatric Services Unit (GSU)
- Medical Services
- Community Transition Unit (CTU)
- Child/Adolescent Unit (CAU)
- Screening and Admissions Unit (SAU)
- Forensic Services Unit (FSU)
- Forensic Evaluation Center (FEC)
- Forensic Treatment Service (FTS)
Continuity of Care
Help and support does not stop when a patient leaves the hospital. Continuing care is a vital part of the recovery process and is part of the comprehensive treatment plan. CRH, in collaboration with community based programs and other facilities, works to ease the transition from the hospital to the community. We encourage all patients and families to actively participate in their treatment and recovery.
CRH is a tobacco free facility. There is no smoking or tobacco use allowed anywhere on campus by patients, staff, or visitors. Smoking cessation programs and products are available to patients.
Cost and Financial Arrangements
CRH is a state operated, non-profit institution. The charge for care and treatment is based upon the actual cost to the hospital. However, many patients and their families cannot pay the full amount of this cost. Therefore the Reimbursement Office will discuss the financial situation with the patient and family and arrive at an agreed upon payment for the hospital stay.
The hospital is certified as a participating hospital by Medicare and Medicaid and most other insurance companies also will pay for hospitalization here. The Reimbursement Office will file any insurance claims. If patients cannot give the Reimbursement Office permission to file a claim with their insurance carrier, the person who is legally responsible will be required to pay the full charge.
The Reimbursement Office is open from 8 a.m. to 5 p.m., Monday through Friday except legal state holidays. The telephone number is 919-764-7650.
Families and friends are welcome to visit but are encouraged to make arrangements that do not conflict with therapies and classes. Exceptions may be made by the treating physician or treatment team if available, otherwise by the unit nursing supervisor. All visitors must come in through the main hospital entrance to receive a visitor’s badge and to sign in. Only visitors who have been authorized by the patient or patient’s guardian will be permitted to visit. Contact the hospital for visiting hours.
Practical Matters: What to Bring, Telephone Calls, and Identification Pictures and Wristbands
Forms and Documents
- Regional Referral Form
- Involuntary Commitment- Consumer Fact Sheet
- Supplement to Examination & Recommendation for Involuntary Commitment Form
- Examination and Recommendation to Determine Necessity for Involuntary Commitment
- Notice of Privacy Practices
Central Regional Hospital
300 Veazey Road
Butner, NC 27509