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Patient Guidance for Individuals that are Deaf

  1. Home
  2. Services for the Deaf and Hard of Hearing (DSDHH)
  3. Telehealth Guidance and Resources

Rights to Communication Access

  • Your Rights to Communication Access During a Telehealth Video Call
  • Telehealth Glossary

Communication Strategies

  • What Can You Do to Help Your Virtual Health Visit Go Well? (Condensed Version)
  • What Can You Do to Help Your Virtual Health Visit Go Well?

Technology

  • Setting Up a Successful Telehealth Video Call
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  • Telehealth Guidance and Resources
    • Communication Accommodations Request Letter
    • General Healthcare Resources
    • Guidance for ASL Interpreters Interpreting Telehealth Appointments
    • Guidance for Healthcare Providers with Patients that are Deaf, Hard of Hearing or DeafBlind
    • Patient Guidance for Individuals that are Deaf
    • Patient Guidance for Individuals that are DeafBlind
    • Patient Guidance for Individuals that are Hard of Hearing

Contact Information

NC Department of Health and Human Services
2001 Mail Service Center
Raleigh, NC 27699-2000

Customer Service Center: 1-800-662-7030
Visit RelayNC for information about TTY services.

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