Flexibilities for People in the FNS Program Food and Nutrition Services (FNS) Program - What You Need to Know After Hurricane Florence Electronic Benefits Transfer (EBT) cards can be used at any authorized retailer, even if you are out-of-state. Lost or damaged EBT cards can be replaced by calling the EBT Call Center at 1-888-622-7328. If your FNS benefits were due to be recertified, the certification period has been automatically extended for an additional six months in certain counties. Recertifications that are due in September and October 2018 will be extended for six months in the following 28 counties: Beaufort, Bladen Brunswick, Carteret, Columbus, Craven, Cumberland, Duplin, Greene, Harnett, Hoke, Hyde, Johnston, Jones, Lenoir, Lee, Moore, New Hanover, Onslow, Pamlico, Pender, Pitt, Richmond, Robeson, Sampson, Scotland, Wayne and Wilson. Recertifications that are due in October and November 2018 will be extended for six months in the following three counties: Anson, Orange and Union. Recertifications that are due in November and December 2018 will be extended for six months in the following three counties: Chatham, Durham and Guilford. This will ensure that families in impacted areas who have been displaced or their ability to complete the recertification process has been affected by Hurricane Florence can continue to receive their benefits without disruption.