Deadline for Matthew-Related Replacement Food, Nutrition Benefits Is Tomorrow; Call Center, County DSS Offices Can Help


Food and Nutrition Services beneficiaries in eastern North Carolina who lost food because of Hurricane Matthew are asked to contact the Electronic Benefits Transfer Call Center to request replacement benefits.

The Call Center number is 1-866-719-0141.

Callers are asked to be patient since call volumes may be high.

Food and Nutrition Services recipients have until tomorrow, Oct. 18, to request replacement of their benefits if they experienced food losses that can be attributed to Hurricane Matthew. 

The household must contact the Call Center or the county Department of Social Services to report the loss and qualify for the replacement benefits no later than close of business tomorrow. 

For more information, call 2-1-1 or go to the United Way’s N.C. 2-1-1 site at



The Division of Social Services provides guidance and technical assistance to agencies that provide direct services to address issues of poverty, family violence and exploitation. The Division promotes self-reliance and self-sufficiency and works to prevent abuse, neglect, dependency and exploitation of vulnerable individuals, children and their families.