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NCDHHS »   About »   Administrative Offices »   NCTracks

NCTracks

NCTracks is the new multi-payer Medicaid Management Information System for the Department of Health and Human Services (DHHS) with three separate portals for specific internet access to different sectors, including providers, recipients and internal operations.

Contact

CSC Call Center
Phone: 800-688-6696
Fax: 919-851-4014
Email: NCTracksprovider@nctracks.com

Mailing Address
PO Box 300009
Raleigh, NC 27622-8009

Administrative Offices

  • Budget and Analysis
  • DHHS Human Resources
  • Data Office
  • General Counsel
  • Information Technology Division
  • Internal Audit
  • NCTracks
  • Office of Communications
  • Office of Government Affairs
  • Office of Policy
  • Office of Procurement, Contracts and Grants
  • Office of the Controller
  • Office of the Secretary
  • Privacy and Security
  • Property and Construction

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Contact Information

NC Department of Health and Human Services
2001 Mail Service Center
Raleigh, NC 27699-2000
Customer Service Center: 1-800-662-7030
For COVID-19 questions call 1-888-675-4567
Visit RelayNC for information about TTY services.

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https://www.ncdhhs.gov/about/administrative-divisions-offices/office-nctracks