ITD Web Request and Incident Reporting

All ITD web requests or incident reporting must now go through ServiceNow. NCID login is required.

ITD Web Support Team could help you with the following:

• Content Update for the following sites:
  • Audit Confirmation Reports
  • Birth through Third Grade (B3) Interagency Council
  • Division of Child Development and Early Education (DCDEE)
  • Division of Health Service Regulation (DHSR)
  • Division of Public Health (DPH)
  • Information Technology Division (ITD)
  • NCTracks Management Information System (MMIS) Resources
  • Privacy and Security Office (PSO) Incident Reporting Form
  • Tech Support Team 51
     
• Web Application Issues
• Web Linux Server Issues
• Web Windows Server Issues
• FTP Access
• Redirects

ITD Web Support ServiceNow Forms

Please submit the following form if you need help:
(NOTE: All requests received after 3:30 PM will be handled the next business day)

• ITD Web Support Request Form