Employment Services for People with Disabilities

Helping our customers find or keep a job is the main goal of Vocational Rehabilitation (VR). After an evaluation of the consumer’s strengths, skills and experience, we create an employment plan. The consumer and counselor jointly develop this plan.
An employment plan may include:

  • Vocational evaluation
  • Diagnostic services
  • Physical and mental restoration
  • Assistive technology
  • Transportation
  • Modifications to vehicle, home, job and worksite
  • Personal assistance
  • College or vocational training
  • On-the-job training

VR staff provide information on resumé preparation, interviewing and developing job leads and assistance in locating a job. After employment, the VR counselor and consumer stay in contact to help make sure the job is a good match. A community rehabilitation program may provide services such as job coaching, supported employment and adjustment activities.

Employment Services

Our specially trained counselors are located in 12 different VR offices across North Carolina. They work with consumers who are deaf, hard of hearing or late-deafened. Counselors provide a range of services and equipment to help our consumers meet their job goals.
Employment Services for People Who Are Deaf, Hard of Hearing or Late-Deafened

School-to-Life Services

We have partnered with local schools to help students make a successful transition from school life to a job or career. These services assist individuals with disabilities to find or keep employment that is compatible with their skills and interests.
School to Life

Rehabilitation Engineering

VR’s rehabilitation engineers consult with employers to remove architectural barriers so that employees with disabilities can be accommodated.
Services cover:

  • Adaptive computer access
  • Augmentative communication
  • Seating/mobility
  • Home, vehicle and worksite modifications

Benefits Counseling

In North Carolina, the federal Benefits Planning Assistance and Outreach initiative operates under the name Making Employment a New Success (MEANS). This service helps Supplemental Security Income and Social Security Disability recipients understand how going to work often has a positive effect on their benefits payments.
Working and Your SSDI/SSI Benefits


You are eligible for vocational rehabilitation services if you:

  • Have a physical, psychiatric or intellectual disability that affects your ability to find or keep a job
  • Require the services that VR provides to prepare for, find or keep a job
  • Have a disability and are receiving Supplemental Security Income (SSI) or Social Security Disability Income (SSDI) benefits and you intend to get or keep a job


If you believe you may be eligible for services, contact your local VR office. Or, if it’s more convenient, you can talk to a school counselor, teacher, doctor or other health professional.

Your Rights

For more information about your rights as a consumer or prospective consumer of VR services, visit the Client Assistance Program website.

More Information

Job-Seeker's Toolkit
Get Ready to Work–With VR
VR–Frequently Asked Questions
The VR Advantage
Your IPE Handbook