DMH/DD/SUS Facts, Figures and Reports
Find data related to North Carolina’s public system to provide services for mental health, substance use, intellectual and developmental disabilities, and traumatic brain injury.
Fast facts
Facts and figures about our state, plus annual data on the people we serve, and how we spent our funding to serve them.
Our priority measures
Our progress toward the goals in the DMH/DD/SUS Strategic Plan. The goals include improving access to care, building a strong workforce, and strengthening our crisis response systems.
Who we serve
We track services funded by the Division of Mental Health, Developmental Disabilities, and Substance Use Services (DMH/DD/SUS) by age, gender, disability, race and ethnicity.
Our Services
Many of our services are arranged by organizations known as Local Management Entity/Managed Care Organizations (LME/MCOs). Additional annual data on the services we fund may be found in the Standard Data Points PDF.
Spending by the category of service
Types of services we fund by broad categories, such as inpatient, outpatient, crisis services, supported employment, and more.
Spending by detailed category of service
For some services, we track additional information called the “service category.” For example, the outpatient category includes methadone administration, evaluation/testing, individual services, and more.
More data related to LME/MCOs
We also provide detailed annual and quarterly data from LME/MCOs. These organizations arrange services related to mental health, substance use, traumatic brain injury, or intellectual and developmental disabilities.
Service Use and Access
We track how many people are using state services and whether we are making progress toward the seven goals of our strategic plan.
Strategic plan dashboard: How we are improving the public system
Detailed data on our progress to increase access to care, improve access to quality I/DD and TBI services, prevent substance misuse and overdose, build the workforce, strengthen the crisis systems, and expand services for individuals in the justice system.
Innovations Waiver Waitlist: People with I/DD waiting for community-based services
One our seven strategic priorities is to expand services for people with intellectual or developmental disabilities (I/DD). The Innovations Waiver is Medicaid program that helps people with I/DD live at home and or community instead of an institutional setting.
988 Suicide and Crisis Lifeline performance
988 connects people experiencing a mental health crisis to the care they need. More calls, chats, and texts to 988 means more opportunities to get people to the right level of care. Strengthening the crisis system is one of our seven strategic priorities.
Peer Warmline (coming soon)
The NC Peer Warmline (855-PEERS-NC) is staffed by certified peer support specialists who have personal experience with mental health or substance use issues. More calls to this line mean more opportunities in North Carolina for people to get the support they need in a crisis. Expanding this service is one way we’re strengthening North Carolina’s crisis system.
Consumer experience
Consumer perception of care
We want everyone who uses our systems to feel welcome and supported. This annual survey tracks how people and families feel about the quality of mental health and substance use services funded by the state.
National Core Indicators
National Core Indicators (NCI) is a national effort to measure and improve the performance of public I/DD service systems. This effort surveys how people and their families with I/DD perceive their services and the service system.
NC-TOPPS
NC Treatment Outcomes and Program Performance System (NC-TOPPS) is a web-based program that gathers outcome and performance data on behalf of consumers who receive mental health and substance use services in North Carolina’s public system of care. The NC-TOPPS system provides reliable information that is used to measure the impact of treatment, improve service, and manage quality.
Other Reports
Reports to the General Assembly
Reports about funding, performance, program evaluations, and specific issues like opioid abuse, DWI assessments, and treatment of mental health conditions.
Preventing sale of tobacco to minors: Annual Synar report
We publish this report to meet federal requirements. It describes our work to enforce laws preventing the sale of tobacco products to minors.
More data from the Department of Health and Human Services
Reports, dashboards, action plans/white papers from across the department.