Communication Resources for Emergency Responders
The Division of Services for the Deaf and Hard of Hearing (DSDHH) assists emergency responders in strengthening strategies in alerting, providing, and maintaining effective and inclusive communication accommodations to people who are Deaf, Hard of Hearing and DeafBlind before, during and after emergency/disaster events.
Communication Tips
- Just in Time video on Tips for Effective Communication with Individuals Who Have Hearing Loss.
- Tips for Communicating with Deaf, Hard of Hearing, and DeafBlind Individuals During Emergency Response and Recovery.
- User’s Guide: Communicating with Individuals Who Have Hearing Loss During an Emergency/Disaster Event.
- How to Talk on the Phone to a Caller who is Hard of Hearing.
- Handling Relay Service Phone Calls with Patients that have Hearing Loss.
- Information about Clear Masks.
Assistive Technology
- Mobile apps to aid Communication Access with Individuals who are Deaf, Hard of Hearing and DeafBlind.
- Show Me: A Communication Tool for Emergency Shelters.
Interpreter and Captioning Services
- To find an interpreter in your area, see the list in the Division of Services for the Deaf and Hard of Hearing (DSDHH) website.
- How to hire and use a sign language interpreter
- To find out if the interpreter has an interpreting license which is required by this state, please see North Carolina Interpreter and Transliterator Licensing Board website and then click NCITLB Current Licensees as of (date).
- List of captioners in NC.
Contact
North Carolina Division of Services for the Deaf and Hard of Hearing's Emergency Preparedness Coordinator, Donna Platt.
Email: Donna.Platt@dhhs.nc.gov
Phone: (919) 578-1262
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