Deaf and Hard of Hearing Grant Opportunities

Notice of Funding Availability

 

NC National Deaf-Blind Equipment Distribution Program (NDBEDP) Trainer Vendor List Applications (RFA)

DHHS Division/Office issuing this notice:
Department of Health and Human Services, Division of Services for the Deaf and the Hard of Hearing.

Date of this notice:
August 15, 2016

Working Title of the funding program:
NC National Deaf-Blind Equipment Distribution Program (NDBEDP) Trainer Vendor List Applications (RFA).

Purpose:
The purpose of this Request for Applications (RFA) is to create a list of qualified individuals interested in providing assistive technology training services to Deaf-Blind consumers that have received equipment through the NDBEDP.

Description:
The provision of assistive technology training is specific to eligible Deaf-Blind individuals. This service gives Deaf-Blind individuals the skills to utilize equipment that meets their telecommunication and distance communication needs, making it possible for them to make a phone call, send an email message, or access the Internet. Consultation and training services may also be provided to agencies and service providers for Deaf-Blind consumers.

DSDHH is responsible for the application and assessment process pertaining to NDBEDP rules and regulations set forth by the Federal Communications Commission.

This list is designed to:
a) Provide an in-house list of individuals knowledgeable, experienced, and qualified to provide assistive technology training and consultation as needed.

b) Provide NDBEDP Trainers that are available statewide for assistive technology training pertinent to Deaf-Blind individuals as well as serve as trainers/consultants to service providers and agencies that serve Deaf-Blind consumers as needed.

c) Establish standards including rate of pay and the use of Driver/Support Service Providers and interpreters as needed for contractors on the Trainer list.

Eligibility: At a minimum, an applicant should:
a) Possess knowledge, skills, and abilities gained through at least two (2) years of personally using and/or training others to use assistive technology pertaining to Deaf-Blind needs. This type of experience will assist the Trainer in organizing the training so that it is specialized to the characteristics and individualized needs of the Deaf-Blind consumer.

b) An ability to communicate in American Sign Language (ASL) and knowledge of communication access requirements such as sign language interpreting services would be an attribute for the Applicant, but not a requirement.

c) An ability to provide technical guidance and feedback to help individuals develop the skills needed to maximize the use of equipment.

d) Evidence of being a high school graduate.

e) Provide materials/credentials in his/her application that substantiate ancillary training in the field of working with Deaf-Blind individuals in a classroom setting or in a hands-on environment.

f) An applicant must list all characteristics of his/her knowledge, skills, and abilities that are commensurate with, but not limited to, the following in his/her application:

          (1) Experiences and knowledge in personal computer workstations, both stationary and mobile to include laptops and iPads;

          (2) Experiences and knowledges in software systems/applications and hardware components that were developed and designed to assist and support users that are Deaf-Blind. Examples of these systems/applications and hardware components are:

               i. Refreshable braille displays or braille terminals;

               ii. CCTV (closed circuit television systems) video magnifier tools; and,

               iii. Screen reading applications/aids such as JAWS (Job Access With Speech), Window Eyes, NVDA (nonvisual desktop access), Voiceover, and Zoomtext.

g) Have clearance from Human Resources determined by results of drug testing and criminal background check. DSDHH shall have on file a consent and clearance of drug test and criminal background results valid from date the Contractor is approved to be an assistive technology equipment trainer through June 30, 2019. The Contractor shall submit to these tests by signing authorization forms (Attachments G, H, & I) and returning the signed documents with this RFA to the NDBEDP Administrator.

How to Apply:

1. Contact jeff.mobley@dhhs.nc.gov or the Administrative Office of the NC Division of Services for the Deaf and the Hard of Hearing to request the RFA;

2. Read the RFA (PDF format/sample);

3. Return application and all required documentation to NC Division of Services for the Deaf and the Hard of Hearing for approval.

Applications may be received prior during the service period of August 15, 2016– June 30, 2019.

How to Obtain Further Information:
Division of Services for the Deaf and the Hard of Hearing
Attn: NDBEDP Trainer Contracts Administrator
2301 Mail Service Center
Raleigh, NC 27699-2301
Phone: (919) 874-2239
Email: jeff.mobley@dhhs.nc.gov

Physical Address:
NC DSDHH
1100 Navaho Drive, Woodoak Building, GL-3 Raleigh, NC 27609

 

DHHS Driver/Support Service Provider Vendor List Applications (RFA)

DHHS Division/Office issuing this notice:
Department of Health and Human Services, Division of Services for the Deaf and the Hard of Hearing

Date of this notice:
June 22, 2016

Working Title of the funding program:
DHHS Driver/Support Service Provider Vendor List Applications (RFA)

Purpose: The purpose of this Request for Applications (RFA) is to create a list of qualified individuals interested in providing driver and support services to Department of Health and Human Services on an as needed basis.

Description: DHHS a have issued this RFA to satisfy the demands of the State and Federal laws, Americans with Disabilities Act, as well as the DHHS Communication Accessibility Provision to benefit their clients, consumers and staff in providing reasonable accommodations which include drivers and support services.

This list is designed to:
• Provide a vendor list of qualified Driver/Support Services Providers that can provide statewide services pertinent to Deaf-Blind consumers, clients, or staff, including mixed group (hearing, Deaf-Blind, Hard of Hearing, Deaf) meetings.
• Establish standards including rate of pay for vendors wishing to be on the list to provide D/SSP services.

Each DHHS Division and Office can utilize the DSSVL list to easily identify and secure qualified services for Deaf-Blind consumers, clients, or staff and/or mixed group meetings, trainings, community forums, or public hearings and other Division or Office events, in the shortest amount of time possible at a standard hourly rate.

Eligibility:
• Application proves individual or agency can perform services stated in the scope of work;

• Applicant must be 18 years or older and possess a valid NC driver’s license for a minimum of two years and possess a good driving record as verified through the NC Department of Motor Vehicles.

How to Apply:
1. Contact ashley.benton@dhhs.nc.gov or the Administrative Office of the NC Division of Services for the Deaf and the Hard of Hearing to request the RFA;

2. Read the RFA (PDF format/sample);

3. Return application and all required documentation to NC Division of Services for the Deaf and the Hard of Hearing for approval.

DSSPVL applications may be received prior to July 1 or during the service period of July 1, 2016– June 30, 2019.

How to Obtain Further Information:
Division of Services for the Deaf and the Hard of Hearing
Attn: DSSPVL Contracts Administrator
2301 Mail Service Center
Raleigh, NC 27699-2301
Phone: (919) 8741-4511
Email: ashley.benton@dhhs.nc.gov

Physical Address:
DSDHH
1100 Navaho Drive, Woodoak Building, GL-3 Raleigh, NC 27609

 

DHHS Interpreting Services Vendor List (ISVL) Request for Applications (RFA)

DHHS Division/Office issuing this notice:
Department of Health and Human Services, Division of Services for the Deaf and the Hard of Hearing

Date of this notice:
October 1, 2015

Working Title of the funding program:
DHHS Interpreting Services Vendor List (ISVL) Request for Applications (RFA)

Purpose:
The purpose of this Request for Applications (RFA) is to create a list for Department of Health and Human Services (DHHS) staff to schedule sign language interpreter/transliterator services.  There are two RFAs, one for individual (freelance) interpreters and the other for interpreter services agencies. The vendor list will be used by Divisions, Sections, Branches, Units, Offices, Facilities, Institutions, or Schools of the Department (DHHS) to secure sign language interpreting services to facilitate communication access needs for both staff and consumers who are deaf, hard of hearing or deaf-blind on an as needed basis.

Description:
DHHS and its Divisions, Sections, Branches, Units, Offices, Facilities, Institutions, or Schools have issued this RFA to satisfy the demands of the DHHS Communication Accessibility Provision and the Americans with Disabilities Act in addition to benefiting their clients, consumers and staff in providing communication access.  By offering sign language interpreting services communication equivalency is achieved.  All parties using this service will rightfully and equally obtain and share information, better express ideas, issues, and concerns without the constraints of communication/language barriers.  This promotes a positive environment in the care, concern and wellbeing of all DHHS clients, consumers and staff.

The list is designed to:

  • Provide a vendor list of licensed sign language interpreters and interpreter services agencies for the provision of interpreting services.
  • Establish standards for the procurement and payment of sign language interpreters and transliterator contractors.

Each DHHS Division, Section, Branch, Unit, Office, Facility, Institution, or School may utilize the ISVL list to easily identify and secure licensed sign language interpreting services for meetings, staffing, client needs, trainings, and community forums, public hearings and other DHHS related events, in the shortest amount of time possible at a standard hourly rate. 

Eligibility:

  • Application proves individual or agency can perform services stated in the scope of work;
  • If applying as an  individual, the applicant must demonstrate that he or she possesses a valid North Carolina Interpreter and Transliterator License issued pursuant to Chapter 90D of the North Carolina General Statutes.  Applicants may also provide additional proof of national and/or state interpreting credentials;
  • If applying as an agency, the applicant must provide interpreters who possess a valid North Carolina Interpreter and Transliterator License issued pursuant to Chapter 90D of the North Carolina General Statutes;

How to Apply:

  1. Contact DSDHH.ISVL@dhhs.nc.gov or the Administrative Office of the NC Division of Services for the Deaf and the Hard of Hearing to request an RFA; 
  2. Read the RFA (PDF format/sample);
  3. Return application and all required documentation to NC Division of Services for the Deaf and the Hard of Hearing for approval.

ISVL applications may be received prior to September 30 and anytime during the term of the contract, October 1, 2015 – June 30, 2018.

How to Obtain Further Information:
Division of Services for the Deaf and the Hard of Hearing
Attn: Business Manager
2301 Mail Service Center
Raleigh, NC 27699-2301
Phone: (919) 874-2212 V
Email:  dsdhh.isvl@dhhs.nc.gov

Physical Address:
DSDHH
1100 Navaho Drive, Woodoak Building, GL-3
Raleigh, NC 27609

 

Hearing Aid Provider Services

Division Issuing Notice
Division of Services for the Deaf and the Hard of Hearing

Date of Notice
May 07, 2015

Purpose
The purpose of this Request for Applications (RFA) is to solicit applications from hearing aid vendors who are interested in providing the Division of Services for the Deaf and the Hard of Hearing (DSDHH) services related to the distribution of telecoil-equipped hearing aids and servicing in the manner described in the RFA for the period of July 1, 2015 through June 30, 2017.

The Division’s acceptance of an application will create a list of qualified hearing aid dispensers interested in providing hearing aid dispensing services specifically to DSDHH hearing aid applicants on an as needed basis.

The Division will accept applications that meet the requirements detailed in and agree to the terms of the RFA.

The goal of this RFA is to have an accepted list of dispensers to refer to when the need arises and to provide to all applicants in order to make a selection of vendor.

Because service provision is solely based on optional selection of the customer, there is no guarantee that a vendor will provide services as described in the RFA.

Providers accepted will be placed on the Division’s Hearing Aid Distribution Service Provider List (HADSPL) that will be made available to every applicant of the DSDHH Equipment Distribution Service who seeks these services around the state. 

Being listed on the HADSPL does not guarantee an Applicant that it will be chosen by an Applicant and/or receive any additional business. Any hearing aid applicant will select the Provider of his/her choice and will seek services accordingly with that selected provider. DSDHH does not refer individuals to specific Providers over others included on the list. The hearing aid applicant is the sole selector in the process of choice of Provider. 

The HADSPL will:

  • Provide Hearing Aid Distribution Service applicants a list of approved businesses/individuals who provide hearing aid dispensing and servicing for the DSDHH Equipment Distribution Service
  • Establish standards for the procurement and payment of providers

Provider Qualifications
Providers interested in providing services under this RFA must possess and maintain a valid and current license or registration certificate. These certificates are issued by the North Carolina Hearing Aid Dealers and Fitters Licensing Board or the North Carolina Board of Examiners for Speech Language Pathologists and Audiologists pursuant to Chapter 93D of the North Carolina General Statutes.

How to Apply

Submitting the Hearing Aid Provider RFA
Hearing Aid Services Provider Request for Application (RFA) 2015 – 2017
Instructions for Submitting the 2015 - 2017 RFA Application 
Hearing Aid Provider RFA Document Checklist 2015 – 2017 
Attachment G

Resources and Forms for our Participant Hearing Aid Contractors/Providers
Questions and Answers for Hearing Aid Providers: 2015 - 2017 Request for Application
2015 Certification and Documentation of Equipment Need Form
Notification of DSDHH RFA Information Change 
Regional Centers Contact Information 
Instructions for Invoicing and Reimbursement 2015 - 2017 

Faxed or emailed applications will not be reviewed.

Complete applications consist of the RFA including the following documents. Submission of application requires all items listed below:

  • RFA pages 1-11
  • RFA Attachment A, the General Terms and Conditions
  • RFA Attachment B, the Contractor Information Sheet, as completed by the Contractor
  • RFA Attachment C, the ADA Compliance Questionnaire, as completed by the Contractor
  • RFA Attachment D, the Contractor’s Electronic Payment Form, as completed by the Contractor
  • RFA Attachment E, the Contractor Certifications Required by North Carolina Law, as completed by the Contractor
  • RFA Attachment F, Certification of Compliance with NC General Statute § 133-32 and Executive Order 24, as completed by the Contractor
  • RFA Attachment G, the Audiologist’s or Hearing Instrument Specialist’s Verification, with one verification being completed and signed by each Audiologist or Hearing Instrument Specialist list on Attachment B

A copy of each Audiologist’s or Hearing Instrument Specialist’s license or letter of renewal/verification of licensure from the North Carolina Hearing Aid Dealers and Fitters Board or the North Carolina Board of Examiners for Speech Language Pathologists and Audiologists or both if dually licensed (notwithstanding any other instructions to the contrary, place this document immediately behind the individual’s verification) and

A copy of the Provider’s W-9 Form

Mailing Address
Division of Services for the Deaf and the Hard of Hearing
Attn: Jeff Mobley, Contract Administrator
2301 Mail Service Center
Raleigh, NC 27699-2301

Phone: (919) 874-2239 V/TTY
EmailJeff.Mobley@dhhs.nc.gov

Physical Address
1100 Navaho Drive, GL-3
Raleigh, NC 27609

Deadlines for First Submission

January 1, 2016 – January 31, 2016
June 1, 2016 – June 30, 2016
January 1, 2017 – January 31, 2017

 

CAPTIONING SERVICES VENDOR LIST (CSVL)

Division Issuing Notice: Division of Services for the Deaf and the Hard of Hearing

Date of Notice: April 22, 2016

Working Title of the funding program: DHHS Captioning Services Vendor List (CSVL)

Purpose: The objective of this Request for Application (RFA) is to create a list of qualified vendors that the Department of Health and Human Services (DHHS) staff can use when obtaining Captioning services. This vendor list will be used by all employees of DHHS Divisions, Institutions and Offices to secure Captioning services to facilitate communication access needs for both staff and consumers on an as needed basis.

Description: DHHS and its Divisions and Offices have issued this RFA to satisfy the demands of the Communication Accessibility Provision and the American with Disabilities Act in addition to benefiting their clients, consumers and staff in providing reasonable accommodation. By offering captioning services in addition to other ways to communicate such as Sign Language Interpreter Services, functional equivalency is achieved.  All parties using this service will rightfully and equally obtain and share information, better express ideas, issues, and concerns without the constraints of communication/language barriers.  This promotes a positive environment in the care, concern and wellbeing of all DHHS clients, consumers and staff.

This list is designed to:

  • Provide a vendor list of qualified companies that can provide statewide captioning services to all of DHHS as needed.
  • Establish standards including rate of pay for companies wishing to be on this list to provide Captioning Services.

Each DHHS Division and Office can utilize the Captioning Services list to easily identify and secure qualified Captioning services for meetings, staffing, client needs, trainings, and community forums, public hearings and other Division or Office events, in the shortest amount of time possible at a standard hourly rate. 

 

Eligibility: Vendor staff are expected to wear appropriate attire for the environment where they are to work. Vendor staff are expected to act in a professional manner and adhere to ethical standards in line with the work of captioners certified through the National Court Reports Association: http://www.ncra.org/About/content.cfm?ItemNumber=9430.

Vendor staff, especially the working captionists, are expected to possess basic knowledge of hearing loss. If Vendor staff fails to report for any scheduled services multiple times the state may choose to remove the Vendor from the approved list. DHHS reserves the right to request reassignment or a substitution for any captioning provider that does not meet the standards of performance of the assignment or who is otherwise unacceptable to the user.
 

CART Providers: CART Captioners must transcribe with a minimum accuracy of 96% at the speed of at least 180 words per minute sustained for no less than 55 minutes without a break.

CART Vendor staff are expected to work collaboratively with the Hiring Agency and the consumer(s) to ensure communication needs are met.

CART Vendors are expected to be qualified for the assignment. This includes but is not limited to possessing one of the following certifications issued by the National Court Reporter Association: Certified Realtime Reporter (CRR), Certified CART Provider (CCP), Certified Broadcast Captioner (CBC), and Certified Verbatim Reporter (CVR).

Computer Assisted Notetaking (CAN): CAN Captioners must type with a speed of at least 65 wpm and possess a minimum of 12th grade level spelling and keep up with the verbal message with a minimum of 12th grade English.

Vendors are expected to work collaboratively with the Hiring Agency and the consumer(s) to ensure communication needs are met.

CAN Captioners are expected to be qualified for the assignment. This may include but is not limited to possessing one of the following certifications issued by the National Court Reporter Association: Certified Realtime Reporter (CRR), Certified CART Provider (CCP), Certified Broadcast Captioner (CBC), and Certified Verbatim Reporter (CVR).

Transcription Services Providers: Transcription services are expected to be provided with 100% accuracy.

Transcriptionists are expected to be qualified for the assignment.  This may include, but is not limited to, possessing one of the following certifications issued by the National Court Reporter Association:   Certified Realtime Reporter (CRR), Certified CART Provider (CCP), Certified Broadcast Captioner (CBC), and Certified Verbatim Reporter (CVR).

If required, possess the skills and equipment necessary to encode the text into the video stream as either Closed or Open Captioning. Closed captioning allows the text to be turned on or off by the viewer. Open captioning cannot be turned off and is similar to subtitling.

How to Apply: Please write or contact Jeff Mobley to request an application and a copy of the Request For Applications.  Contact information is listed below. 

How to Obtain Further Information:
Jeff Mobley, Contract Administrator
2301 Mail Service Center
Raleigh, NC  27699-2301
Phone (Voice & TTY): (919)874-2239
Phone (Voice & TTY) Toll Free:(800)851-6099
Fax: (919)855-6872
Email: Jeff.Mobley@dhhs.nc.gov
Physical Address: 1100 Navaho Drive - GL 3, Raleigh, NC 27609