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NC Controlled Substances Reporting System (CSRS)

The NC Controlled Substances Reporting System (CSRS) collects information on dispensed controlled substance prescriptions and makes this information available to prescribers and dispensers. The system is used as a clinical tool to improve patient care and safety while avoiding potential drug interactions and identifying individuals that may be in need of referral to substance use disorder services. In addition, prescribers can audit their personal controlled substances prescribing history.  

Frequently Asked Questions

  1. How can I register?
  2. Can out-of-state providers access NC CSRS records?
  3. As a practitioner, with whom can I share patient prescription histories?
  4. If I find an error in my prescribing history, who should I call?
  5. As a new pharmacy, how do I register an uploader account?
  6. If I’m having issues uploading information from my pharmacy, who should I contact?
  7. As a patient, can I request my own controlled substances history?

 

  1. CSRS Registration Instructions
    • All prescribers, pharmacists, and delegates may apply through the NC CSRS website by opening https://northcarolina.pmpaware.net/login, and clicking on "Create an Account" and following the instructions.
  2. Can out-of-state providers access NC CSRS records? 
    • Yes.  Out-of-state providers can register with the system to query NC patients using the Out of State Prescriber role.
  3. As a practitioner, with whom can I share patient prescription histories?
    • Please review the statutory requirements regarding confidentiality here.
  4. If I find an error in my prescribing history, who should I call?
    • First, call the dispensing pharmacy to verify the CSRS data. If the prescription is determined to be in error, ask the pharmacist to resubmit with the correct information. For further questions or concerns, contact our office at NCCSRS@dhhs.nc.gov.
  5. As a new pharmacy, how do I register an uploader account?
  6. If I am having issues uploading information from my pharmacy, who should I contact? 
  7. As a patient, can I request my own controlled substance prescription history? 
    • Yes, to request a personal (patient) controlled substances prescription profile, please fill out this form. Once the form is complete, please print and mail, along with a copy of your photo ID, to the address below.

Controlled Substances Reporting System
Attn: Individual Request
Mail Service Center 3008
Raleigh, NC 27699-3008