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Guidance for Healthcare Providers with Patients that are Deaf, Hard of Hearing or DeafBlind

  1. Home
  2. Divisions
  3. Services for the Deaf and the Hard of Hearing
  4. Telehealth Guidance and Resources: Communication Access for Deaf, Hard of Hearing and DeafBlind Patients and their Providers
  5. Guidance for Healthcare Providers with Patients that are Deaf, Hard of Hearing or DeafBlind
  • Telehealth Healthcare Providers

  • General Healthcare Providers

 

AnchorTelehealth Healthcare Providers

  • Guidance for Telehealth Providers
  • American Sign Language Interpreters in Telehealth Appointments: What Providers Need to Know
  • Communication Guidelines Checklist for Healthcare Providers Working with DeafBlind Patients
  • Telehealth Glossary
  • More coming soon

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AnchorGeneral Healthcare Providers

  • Sign Language Interpreters
  • Communication Access Realtime Translation (CART) Captioning 
  • Effective Communication
  • How to Communicate with Your Deaf, Hard of Hearing, or DeafBlind Patient
  • I am Deaf or Hard of Hearing Communication Card
  • Handling relay service phone calls with patients that have hearing loss
  • How to Talk on the Phone to a Caller who is Hard of Hearing
  • Clear Mask Resource List 
  • How Do Deaf, Hard of Hearing and DeafBlind Communicate at the Hospital During COVID-19?
  • Effective Communication with DeafBlind Patients During a Pandemic

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For more information on serving the Deaf, Hard of Hearing, and DeafBlind patient or their companion, please contact a Division of Services for the Deaf and Hard of Hearing regional center near you.

Light blue on left: Asheville Regional Center 828-665-8733. Yellow: Morganton Regional Center 828-430-7185. Orange: Greensboro Regional Center 336-273-9692. Green: Charlotte Regional Center 704-568-8558. Purple: Raleigh Regional Center 919-859-8526. Teal: Wilson Regional Center 252-243-3104. Magenta: Wilmington Regional Center 910-251-5702
  • Light blue on left: Asheville Regional Center 828-665-8733
  • Yellow: Morganton Regional Center 828-430-7185
  • Orange: Greensboro Regional Center 336-273-9692
  • Green: Charlotte Regional Center 704-568-8558
  • Purple: Raleigh Regional Center 919-859-8526
  • Teal: Wilson Regional Center 252-243-3104
  • Magenta: Wilmington Regional Center 910-251-5702

Side Nav

      • Telehealth Guidance and Resources: Communication Access for Deaf, Hard of Hearing and DeafBlind Patients and their Providers
        • Communication Accommodations Request Letter
        • General Healthcare Resources
        • Guidance for ASL Interpreters Interpreting Telehealth Appointments
        • Guidance for Healthcare Providers with Patients that are Deaf, Hard of Hearing or DeafBlind
        • Patient Guidance for Individuals that are Deaf
        • Patient Guidance for Individuals that are DeafBlind
        • Patient Guidance for Individuals that are Hard of Hearing

Contact Information

NC Department of Health and Human Services
2001 Mail Service Center
Raleigh, NC 27699-2000

Customer Service Center: 1-800-662-7030
Visit RelayNC for information about TTY services.

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