DSS Contact Information Please Note: If you have concerns about the possible abuse or neglect of a child please contact your local county department of social services and ask for a CPS intake worker. A listing of all 100 county departments of social services may be accessed at http://www.ncdhhs.gov/dss/local/. Program/Service Phone Number Adoption Assistance/ICAMA 919-527-6340 Adoption Review and Indexing 919-527-6370 Child Support Enforcement 919-855-4755 Child Welfare Policy (including Child Protective Services, Foster Care, and Adoption) 919-527-6340 Child Welfare Customer Service 919-527-6340 Community Child Protection Teams 919-527-6430 Crisis Intervention 919-527-6300 Domestic Violence 919-527-6430 Emergency Assistance 919-527-6300 Energy Assistance 919-527-6300 Food and Nutrition Services 1-866-719-0141 Fraud Reporting 1-866-719-0141 Hearing and Appeals 919-855-3260 Independent Living Program for Foster Children (NC LINKS) 919-527-6340 Interstate Compacts, International Adoptions and Private Adoptions 919-527-6390 Interpreting Services 919-527-6420 Licensing Child Placing Agency Family Foster Homes Maternity Homes Residential Child Care Homes 1-828-669-3388 Performance Management/Reporting and Evaluation Management 919-527-6260 Refugee Assistance 919-527-6300 Social Services Commission 919-527-6420 Work First Benefit Diversion Work First Services Work First Family Assistance 919-527-6300 E-mailing us is an efficient and easy way to get the information you need in a timely manner. Request for information or to send general comments please send us an email at firstname.lastname@example.org. It is our division policy to respond to all email within 5 business days.