Press Releases

NCDHHS Begins Mailing Enrollment Packets and Launches Call Center in Preparation for NC Medicaid Managed Care Open Enrollment

Tuesday, March 2, 2021

The North Carolina Department of Health and Human Services has begun mailing enrollment packets statewide and launched new resources for beneficiaries as it prepares for NC Medicaid Managed Care Open Enrollment which begins on Mar. 15, 2021. Beneficiaries can now call the NC Medicaid Enrollment Call Center to learn more about NC Medicaid Managed Care and can download a free beneficiary enrollment mobile app.

Statement from NCDHHS on Superior Court Medicaid Managed Care Ruling

Tuesday, February 23, 2021

The North Carolina Department of Health and Human Services is pleased that yet another court ruling has affirmed the integrity and fairness of the department’s Medicaid Managed Care procurement process. On Feb. 18, a Superior Court ruled in favor of NCDHHS in response to a legal challenge from one of the entities that was not awarded a contract under the state’s Medicaid Managed Care procurement process.

NCDHHS to Expand Reach Out and Read to All North Carolina Counties Through New Medicaid Initiative

Wednesday, December 23, 2020

The North Carolina Department of Health and Human Services recently received approval to use federal matching funds to expand services for the evidence-based early childhood program, Reach Out and Read.

NCDHHS Offers Spanish Translation and Improved Online Applications for Medicaid and Food and Nutrition Services

Tuesday, November 10, 2020

The North Carolina Department of Health and Human Services today announced it has upgraded the mobile-friendly ePASS website to include a Spanish language option. 

NC Medicaid Requests Temporary Plan Changes to Respond COVID-19

Wednesday, March 18, 2020

The North Carolina Department of Health and Human Services has sought authority from the Centers for Medicare & Medicaid Services to temporarily waive certain Medicaid and NC Health Choice policies as part of North Carolina’s response to the COVID-19. The waivers will provide flexibility to NC Medicaid and providers to address the urgent health care needs of beneficiaries during this public health emergency.

Legislators Adjourn Without Taking Actions Required for Medicaid Managed Care; DHHS Suspends Implementation of Managed Care

Tuesday, November 19, 2019

The North Carolina Department of Health and Human Services today announced that because the NC General Assembly did not take needed action, managed care implementation and open enrollment for NC Medicaid must be suspended. The General Assembly adjourned last week without providing required new spending and program authority for the transition to managed care. Managed care will not go live on Feb. 1, 2020.

Carolina Complete Health Awarded Additional Region in Medicaid Managed Care

Tuesday, October 8, 2019

The North Carolina Department of Health and Human Services has expanded the regions awarded to Carolina Complete Health Inc. to serve as a prepaid health plan under the state’s transition to Medicaid managed care. In addition to serving regions 3 and 5 in the state, the provider-led health plan will also serve region 4.

North Carolina Receives 1115 Waiver Approval, a Major Milestone for Medicaid and NC Health Care System

Wednesday, October 24, 2018

North Carolina today received federal approval to implement the transition to Medicaid managed care and integrate physical health, behavioral health and pharmacy benefits. Receiving approval from the Centers for Medicare & Medicaid Services (CMS) of the amended 1115 Demonstration Waiver application submitted by the North Carolina Department of Health and Human Services in 2017 is a major milestone in implementing North Carolina’s Medicaid Transformation and in moving the state’s health care system toward further integration and coordination.

DHHS Provides More Ways to Avoid Disruption of NC Medicaid Services During Hurricane Florence Recovery

Friday, September 21, 2018

Today, the North Carolina Department of Health and Human Services announced additional flexibilities to expand its efforts to ensure Medicaid and NC Health Choice services can be quickly delivered to those impacted by Hurricane Florence. These new flexibilities will help people in Medicaid receive care without disruption and give health care providers leeway to deliver services with fewer limits.

DHHS Will Seek Flexibility for People in Medicaid to Avoid Disruptions in Care Due to Hurricane Florence

Thursday, September 13, 2018

Today, the North Carolina Department of Health and Human Services announced broad efforts to work with federal and county partners to provide additional flexibility to people enrolled in the Medicaid program and their health care providers during and after Hurricane Florence.