PRESS RELEASE — The North Carolina Department of Health and Human Services today announced the release of a new dashboard highlighting the success of North Carolina’s Peer Warmline. The Warmline is a free resource for people experiencing emotional difficulty, mental health issues, substance use challenges, or for those who just need to talk with someone who understands what they are going through. Since launch, warmline counselors have received more than 67,000 calls, and 99% of callers who responded to a recent survey expressed satisfaction with the support they received. The dashboard launch coincides with Mental Health Awareness Month in May.
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MEDIA ADVISORY — The North Carolina Department of Health and Human Services (NC DHHS), Harnett County Schools and Hazel Health are gathering on Wednesday, May 7, to officially kick off their partnership that will bring virtual mental health care services to over 400,000 of North Carolina’s K-12 student population.
PRESS RELEASE — The North Carolina Department of Health and Human Services’ Division of Aging is partnering with North Carolina area agencies on aging and local service providers to distribute fans statewide to eligible recipients through the Operation Fan Heat Relief program from May 1 – Oct. 31, 2025.
PRESS RELEASE — This week, the success of the Department of Health and Human Services’ Healthy Opportunities Pilots was featured in the Journal of the American Medical Association. In just under three years, the first-of-its kind innovative program has been described as a "life changer" for thousands of North Carolina families. Healthy Opportunities proves the best way to lower health care costs and create healthier communities is to reduce the need for medical care in the first place.
PRESS RELEASE — As Kody H. Kinsley closes out his tenure as North Carolina’s Secretary of Health and Human Services, the department celebrates the lasting accomplishments achieved under his leadership. Guided by his vision to make the health system easier to navigate for families and more effective at promoting health, Secretary Kinsley drove collaboration across the department and with broad coalitions of external partners to deliver on foundational changes that will improve health for generations to come.
PRESS RELEASE — In recognition of National Radon Action Month, the North Carolina Department of Health and Human Services is providing 2,000 free radon test kits available beginning Jan. 1, 2025, at radon.ncdhhs.gov. Radon exposure is preventable, and testing is the only way to know if you or your family is at increased risk.
PRESS RELEASE — The North Carolina Department of Health and Human Services and the Pitt County Sheriff’s Office are partnering to offer additional services for defendants with mental illness whom the court has determined Incapable to Proceed to trial. Building on the success of NC RISE in Mecklenburg County, the program in Pitt County is part of the department’s continued work to ensure the right behavioral health care is available at the right time for all North Carolinians. The Mecklenburg County Detention Center will also be expanding its program and services for ITP defendants from 10 to 25 beds. Additionally, the Pitt County Detention Center and Mecklenburg County Detention Center programs will be regional and will accept ITP defendants from other counties.
PRESS RELEASE — In response to Hurricane Helene, the North Carolina Department of Health and Human Services is providing one-time disaster supplement benefits to help households already receiving Food and Nutrition Services in 23 counties. This supplemental payment was automatically loaded onto participants’ Electronic Benefit Transfer cards Sunday and are now available for use. There is no action FNS participants need to take to receive the benefit. The total benefit is more than $16 million that was issued to 68,000 households and 135,000 FNS participants in western North Carolina. The benefit will bring FNS recipients up to the maximum benefit level they can receive for their monthly benefit for one month.
PRESS RELEASE — On Sept. 26, 2024, Congress extended the deadline allowing victims of recent Food and Nutrition Service benefits theft to apply for replacement benefits. The deadline for requesting replacement of stolen benefits is now Dec. 20, 2024. The federal provision allowing for replacement of stolen benefits was previously set to expire Sept. 30, 2024.
PRESS RELEASE — The NC Department of Health and Human Services this week celebrates the second anniversary of the 988 Suicide and Crisis Lifeline. In the past two years, 988 crisis counselors in North Carolina have responded to nearly 190,000 calls, texts and chats, providing critical access to mental health and substance use crisis support. In its second year of service, the number of North Carolinians contacting 988 each month has nearly doubled.