Press Releases

PRESS RELEASE — The North Carolina Department of Health and Human Services is launching a new Statewide Peer Warmline on Feb. 20, 2024. The new Peer Warmline will work in tandem with the North Carolina 988 Suicide and Crisis Lifeline by giving callers the option to speak with a Peer Support Specialist. Peer Support Specialists (or “peers”) are people living in recovery with mental illness and/or substance use disorder who provide support to others who can benefit from their lived experience. A ribbon-cutting ceremony to raise awareness for the new support line will take place on Tuesday at 9 a.m. at the Promise Resource Network respite facility in Charlotte. A media Q&A will immediately follow.
PRESS RELEASE — The North Carolina Department of Health and Human Services today released a draft of its 2024-25 Olmstead Plan designed to assist people with disabilities to reside in and experience the full benefit of inclusive communities. The plan is open for public comment through March 7, 2024. NCDHHS encourages all interested individuals and organizations to provide comment on the draft plan. The final, two-year plan will be published in April and implemented in calendar years 2024 and 2025.
PRESS RELEASE — The North Carolina Department of Health and Human Services is investing $5.5 million into the FIT Wellness program, part of the North Carolina Formerly Incarcerated Transition Program in the UNC School of Medicine, to improve reentry services for the justice-involved population. FIT Wellness delivers psychiatric and physical health care services along with connections to community supports such as housing, transportation and phones for people in the state prison system who have Serious Mental Illness.
PRESS RELEASE — The North Carolina Department of Health and Human Services today released the request for proposal to hire the organization that will help manage the Children and Families Specialty Plan. The first-of-its-kind statewide health plan will ensure access to comprehensive physical and behavioral health services for Medicaid-enrolled children, youth and families served by the child welfare system. The CFSP is one initiative among many at work to improve youth behavioral health in North Carolina. 
PRESS RELEASE — As part of its commitment to improve the health and well-being of North Carolina children and families, the North Carolina Department of Health and Human Services today announced the launch of its Child Behavioral Health dashboard. The information shared through this publicly available tool will help the department as well as behavioral health providers, policymakers and stakeholders to identify and address gaps and disparities in behavioral health services for children.
PRESS RELEASE — The North Carolina Department of Health and Human Services is committed to developing a more skilled and satisfied caregiver workforce to improve the quality of care and support available to people with Intellectual and Developmental Disabilities (I/DD) who receive publicly funded home- and community-based services.
PRESS RELEASE — Today, North Carolina leaders released a new report on the state’s caregiving workforce, announcing the next steps in strengthening this critical group of workers. The report comes from the Caregiving Workforce Strategic Leadership Council, a group convened by the North Carolina Department of Health and Human Services and the North Carolina Department of Commerce of leaders from government agencies, educational institutions and other key organizations deeply engaged in health care. The new report offers a roadmap of initiatives the state will take to strengthen and support its health care workforce.
PRESS RELEASE — The North Carolina Department of Health and Human Services will host a live fireside chat and tele-town hall on Thursday, Jan. 25, from 6 to 7 p.m., to discuss how people can support and improve their mental well-being, where to find resources, when to reach out for help and how to support loved ones who are struggling or in crisis.
PRESS RELEASE — The North Carolina Department of Health and Human Services is committed to improving youth behavioral health in North Carolina and is leveraging the historic investment from the NC General Assembly to ensure everyone receives the care they need when and where they need it. One of the key initiatives is the Children and Families Specialty Plan — a first of its kind statewide health plan to ensure access to comprehensive physical and behavioral health services for Medicaid-enrolled children, youth and families served by the child welfare system. NCDHHS today released an updated policy paper about the plan, as NCDHHS prepares to launch the plan later this year.
PRESS RELEASE — The North Carolina Department of Health and Human Services has launched a performance dashboard for the 988 Suicide and Crisis Lifeline to highlight how the suicide and crisis lifeline is being used in North Carolina.
PRESS RELEASE — The North Carolina Department of Health and Human Services today announced historic Medicaid reimbursement rate increases will soon be implemented for most mental health, substance use, intellectual and developmental disabilities (I/DD) and traumatic brain injury (TBI) services in North Carolina. This transformative change is the first increase to the state minimum reimbursement rates for behavioral health services in more than a decade. Raising these rates will strengthen the care workforce who provide these services and increase access to care for every North Carolinian. It will also make Medicaid expansion more impactful for the estimated 600,000 people who will gain access to these Medicaid health care services.
MEDIA ADVISORY — North Carolina Department of Health and Human Services Secretary Kody H. Kinsley and Dr. Miriam Delphin-Rittmon, Assistant Secretary for Mental Health and Substance Use in the U.S. Department of Health and Human Services, and Administrator of the Substance Abuse and Mental Health Services Administration (SAMHSA), will be celebrating North Carolina’s first Collegiate Recovery Program and its successes during a visit to UNC Charlotte. The Charlotte program began 11 years ago and is one of 18 Collegiate Recovery Programs supported by NCDHHS. There are approximately 30 total collegiate recovery programs across the state.
PRESS RELEASE — October is National Disability Employment Awareness Month, and the North Carolina Department of Health and Human Services is committed to raising awareness of the contributions made by employees with disabilities through its continued focus on building a strong and inclusive workforce across North Carolina.
PRESS RELEASE — Today, on World Mental Health Day, the North Carolina Department of Health & Human Services is celebrating an unprecedented $835 million investment in behavioral health. These funds are transformative and will make it possible for more North Carolinians to receive care when and where they need it.
PRESS RELEASE — The North Carolina Department of Health and Human Services has received a four-year grant totaling $14.8 million from the Substance Abuse and Mental Health Services Administration to support the mental health of children and families in North Carolina. The funding will be directed towards North Carolina’s System of Care which connects young people and their families with needed services and resources, including mental health care so they can be safe and successful at home, at school and in their community.
PRESS RELEASE — The North Carolina Department of Health and Human Services will host a live Spanish-language Cafecito and tele-town hall on Tuesday, Sept. 26, from 6 to 7 p.m. to discuss common health needs and how to find support. As the event takes place during Hispanic Heritage Month, NCDHHS and participants will honor Hispanic and Latino communities across the state and share health-related information and resources.
PRESS RELEASE — The Julian F. Keith Alcohol and Drug Abuse Treatment Center in Black Mountain, N.C. recently unveiled a new patient care unit and announced an innovative partnership to redefine recovery journeys. JFK is one of two alcohol and drug abuse treatment facilities in North Carolina operated by the NC Department of Health and Human Services. It currently provides inpatient and outpatient services, including medical detox, psychiatric stabilization, substance use disorder and mental health treatment using best practice standards — including Motivational Interviewing, Trauma-Informed Care and "Seeking Safety."
On July 16, 2023, the North Carolina Department of Health and Human Services celebrated the one-year anniversary of 988, the three-digit suicide and crisis lifeline. 988 connects North Carolinians via call, chat or text to a trained counselor who will listen, offer support and provide community resources 24 hours a day, 7 days a week.
As part of the ongoing focus on behavioral health and resilience, changes promoted by the North Carolina Department of Health and Human Services are improving health and saving lives among people in the state with mental health conditions and/or substance use disorders. New state level data is showing the lowest rate of tobacco use in more than a decade for people in North Carolina who struggle with their mental health or heavy drinking.
The North Carolina Department of Health and Human Services, in partnership with the North Carolina Department of Public Instruction, today released the North Carolina School Behavioral Health Action Plan to address the urgent mental and behavioral health crisis facing youth through key investments in our schools.