Anyone may request crisis or emergency services in North Carolina for mental health, substance abuse, and intellectual/developmental disabilities issues.
- If you or someone you know needs help with a crisis, please contact NC Crisis Solutions.
- If this is a medical or a life-threatening emergency, please call 911.
- If you need to contact the police, request a Crisis Intervention Team (CIT) officer.
Professional Treatment Services in Facility-Based Crisis Program
This service provides an alternative to hospitalization for adults in crisis who have a mental illness, substance abuse disorder or intellectual/developmental disability. Services are provided in a 24x7 residential facility.
- Short-term intensive evaluation
- Treatment intervention
- Behavioral management
Before contacting your local facility-based crisis provider, contact your current mental health, substance abuse or developmental disabilities service provider or your local management entity’s access/crisis line.
Mobile Crisis Teams
Mobile Crisis Management services are available 24x7 for crisis prevention or if you or someone you know is experiencing a crisis related to mental health, substance abuse or developmental disabilities. Mobile Crisis teams can meet you in a safe location, including your home, school or workplace.
Behavioral Health Urgent Care
Behavioral Health Urgent Care sites provide immediate care to adults, adolescents or families in crisis.
Care may include:
- Assessment and diagnosis for mental illness, substance abuse and intellectual/developmental disability issues
- Planning and referral for future treatment
- Medication management
- Outpatient treatment
- Short-term follow-up care
Until the consumer is established with a local clinical provider, they may return to the community from a state psychiatric hospital or alcohol and drug abuse treatment center.