NC Peer Warmline: 1-855-PEERS-NC

If this is a life-threatening emergency, call 911 and ask for a CIT (Crisis Intervention Team) Officer. They have special training.

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The NC Peer Warmline (1-855-PEERS-NC) is a free, private phone number you can call day or night to talk with someone who understands. You’ll be connected to someone who has personal experiences with mental health or substance use disorders. You can call any time you're feeling sad, stressed, lonely or just need to talk. You don't need to be in crisis to call.

Logo for the Peer Warmline (1-855-PEERS-NC): Call someone who understands 24/7. Supported by NCDHHS and Promise Resource Network.

What to Expect

When you call, you'll hear the friendly voice of a peer support specialist. You can talk for up to 40 minutes about anything—no topic too big or too small—and you can call as often as you want.

You are in control of what you say, you decide how much to share.

Your call is private and confidential. The warmline does not collect personal information or perform assessments. They will not call the police, unless someone's life is in danger.

The Peer Warmline is available 24 hours a day, 7 days a week (English only). Call 1-855-PEERS-NC (1-855-733-7762).

Need help a different way?

More options: North Carolina Crisis Services

Interested in becoming a peer support specialist?

If you are living in recovery from a mental illness or substance use disorder and would like to use your experience to help others, consider becoming a peer support specialist. You can help people in a variety of ways, including talking to people on the Peer Warmline. Learn more about the Certified Peer Support Specialist program and how to become a peer support specialist.

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