Caldwell County Department of Social Services

Address: 2345 Morganton Blvd., SW, Suite A, Lenoir, NC 28645 
P.O. Box 200
State Courier #: 15-24-17
Phone: 828-426-8200
Fax Number: 828-426-8398

Key Staff 
Director: Will Wakefield

Budget Officer: Chris Conley,  828-426-8283 

Administrative Assistant/Personnel Officer: Lorie Hollar,  828-426-8323 

IT Help Desk: Joy Cole,  828-757-1355

Guardianship/Adult Care Case Management Supervisor: Felicia Wood,  828-426-8330

Child Care Assistance Supervisor/WFFA Cash/WFFA Employment Services/Program Integrity: Kristen Tufts,  828-426-8276

Food and Nutrition Services Case Management and Energy: Jessica Skipworth,  828-426-8221

Children's Services Program Administrator: Kim Arnett,  828-426-8226

Income Maintenance Administrator: Martha Hedrick,  828-426-8342

Family and Children's Medicaid Case Management Supervisor: Brandi Hood,  828-426-8270 

FCMA and FNS Intake Supervisor: Courtney Wyke, 828-426-8242

LTC/CAP/PACE/SA Supervisor: Trish Hall 828-426-8261  

Adult Medicaid: Elizabeth Franklin, 828-426-8319 

Child Protective Services Supervisors:
Kathyrn Ray, 828-426-8259
Richard Martin, 828-426-8259
Laura Harrison, 828-426-8371

Child Protective Services Intake:
Marcy Dunlap, 828-426-8257
Tonia Macchia, 828-426-8257
Brooke Worsley, 828-426-8257

Child Support
Main Number: 828-426-8200

Child Support Supervisor: Mitch Laws,  828-426-8369; Fax: 828-426-8374 

Adoption Services Supervisor: Melinda Price, 828-426-8292 

Children/Family Services Team Supervisors:
Beulah Coley, 828-426-8227 
Casey Puett, 828-426-8290 
Wendy Pyle, 828-426-8304
Nancy Rogers, 828-426-8332 

Adult Services: Beverly Ruppard, 828-426-8237 

Legal Department
Children Protective Services Cases:
Heather M. Hennessee, Staff Attorney 
828-426-8365; Fax Number: 828-426-8297 
Austen Jud, Attorney I  828-426-8245 

Child Support Cases and Adult Protective Services Cases:
Lucy R. McCarl, 828-426-8329; Fax: 828-426-8297 

Paralegal: Carole Walker, 828-426-8291

Legal Assistant: Crystal Price, 828-426-8396

County DSS Board

Board of Commissioners

NC General Assembly Delegation