Hurricane Helene Information for Local Social Services Agencies

General Information

Mental Health Resources (Short and Long Term) During Response and Recovery Efforts

  • Crisis Hotline: We’ve ramped up staffing at the crisis hotline, 988. Individuals in immediate crisis or contemplating self-harm should not hesitate to call.
  • Disaster Distress Hotline: For everyone, we have the Substance Abuse and Mental Health Services Administration (SAMHSA) disaster distress hotline: 1-800-985-5990. This service provides support, listening, and resources specializing in post-disaster trauma.
  • Support for First Responders: We are deploying mental health clinicians for all first responders and have launched the Hope4NC hotline for them at 1-855-587-3463.
  • Counselors at Shelters: Mental health counselors are available at shelters, stocked with naloxone, and have access to methadone. You can find shelters here: Shelters.
  • Opioid Treatment Programs: All opioid treatment programs in the region are open, and individuals can receive their treatment doses at any location, not just their usual one. Treatment options can be found here: Treatment Locations.
  • Vaya Health Resources:  Vaya Health has compiled a comprehensive list of providers addressing urgent needs. Vaya’s 24/7 line is 1-800-849-6127, and the resource list is available here: Vaya Resources. Please note that lists walk-in clinics in each community that are open and available to provide services to members in distress.    
  • As we move through response and recovery, we will be working with Vaya to build out additional community resources.  

Child Welfare

Medicaid

DSNAP and FNS

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