County Director Letters

This page contains Dear County Director Letters that have been issued by the Division of Social Services. We have provided links below to view letters issued by other divisions. Our current year Dear county Director Letters are categorized by the section that issued the letter. A detailed description of what programs are covered by which section is provided below. Letters for previous years are listed by the year in the archive.

Section Name Programs Covered
Business Operations/Data Fiscal Management, Human Services Business Information Office, Data
Child Support Enforcement  Child Support Enforcement
DSS Director Office Covers all programs. Letters posted here are letters that have been issued by the Directors Office.
Family Support Child Welfare Child Welfare, Work First Family Assistance (Until Oct. 1, 2008)
Economic Services  Food and Nutrition Services, Energy Assistance, Crisis Intervention, Refugee Assistance, Work First Family Assistance (After Oct. 1, 2008)
Performance Management/Reporting and Evaluation Management Performance Management/Reporting and Evaluation Management, Information Systems Support, Information Support, Quality Assurance

 

Tab/Accordion Item

Date Letter Number Subject
1/10/2022 CSS-22-01 Quarterly ACTS User Certification Report - Time Sensitive Action Needed
1/5/2022 CSS-22-02 INFORMATION: Monthly Incentive Payments SFY 2022
Attachment - IV-D Incentives Awarded thru December 2021
1/7/2022 CSS-22-03 INFORMATION: Monthly Incentive Payments SFY 2022
Attachment - IV-D Incentives Awarded thru January 2022
1/11/2022 CSS-22-04 ACTS Service Portal Additional Enhancements - Information Only
1/11/2022 CSS-22-05 INFORMATION: Incentive Goal Report
Attachment - Incentive Goal Report for December 2021
1/11/2022 CSS-22-06 INFORMATION: County Quarterly Report and Narrative
Attachment 1 - County Quarterly Narrative
Attachment 2 - County Quarterly Report
1/14/2022 CSS-22-07 INFORMATION: New County Mass Mailing Report - Information Only
1/28/2022 CSS-22-08 Federal Poverty Guidelines - Information Only
2/10/2022 CSS-22-09 Smart Pay Options - Information Only
2/10/2022 CSS-22-10 Foster Care Board Rates - Information Only
2/10/2022 CSS-22-11 INFORMATION: Incentive Goal Report
Attachment - Incentive Goal Report for January 2022
2/18/2022 CSS-22-12

INFORMATION: Monthly Incentive Payments SFY 2022
Attachment - IV-D Incentives Awarded thru February 2022

3/11/2022 CSS-22-13 CSS Reports available for Excel download - Information Only
3/17/2022 CSS-22-14 Federal Parent Locator Service (FPLS) State Services Portal (SSP) Communication - Information Only 
Attachment - Communication Center Navigation Guide
3/8/2022 CSS-22-15 INFORMATION: Incentive Goal Report
Attachment - Incentive Goal Report for February 2022
3/8/2022 CSS-22-16 INFORMATION: Monthly Incentive Payments SFY 2022
Attachment - IV-D Incentives Awarded thru March 2022
3/18/2022 CSS-22-18 Child Support Services and Text Messages - Information Only
3/23/2022 CSS-22-19 CSS Worker Portal Enhancement to Case Management/Document Upload Module - Information Only
4/4/2022 CSS-22-20 Quarterly ACTS User Certification Report - Time Sensitive Action Needed
4/12/2022 CSS-22-21 Application for Child Support Services (DSS-4451) - Information Only
4/18/2022 CSS-22-22 INFORMATION: Incentive Goal Report
Attachment - Incentive Goal Report for March 2022
4/18/2022 CSS-22-23 INFORMATION: County Quarterly Report and Narrative
Attachment 1 - County Quarterly Narrative
Attachment 2 - County Quarterly Report
4/20/2022 CSS-22-24 INFORMATION: Monthly Incentive Payments SFY 2022
Attachment - IV-D Incentives Awarded thru April 2022
5/9/2022 CSS-22-25 INFORMATION: Incentive Goal Report
Attachment - Incentive Goal Report for April 2022
6/1/2022 CSS-22-26 INFORMATION: Monthly Incentive Payments SFY 2022
Attachment - IV-D Incentives Awarded thru May 2022
6/1/2022 CSS-22-27 Medical Support Changes - Information Only
6/8/2022 CSS-22-28 INFORMATION: Incentive Goal Report
Attachment - Incentive Goal Report for May 2022
6/10/2022 CSS-22-29 Changes to Internet Explorer (IE) 11 - Information Only
7/21/2022 CSS-22-30 INFORMATION: SFY 2022-23 Continuous Quality Improvement Goals
Attachment 1 - CQI Goals SFY 2022-23
Attachment 2 - Individual County CQI Goals SFY 2022-23
6/14/2022 CSS-22-31 INFORMATION: Monthly Incentive Payments SFY 2022
Attachment - IV-D Incentives Awarded thru June 2022
6/23/2022 CSS-22-32 Updates to the North Carolina Child Support Website - Information Only
6/30/2022 CSS-22-33 INFORMATION: Annual Security Review - Time Sensitive Action Needed
7/6/2022 CSS-22-34 UIFSA Petitions to Counties via EDE - Information Only
7/14/2022 CSS-22-35 INFORMATION: County Quarterly Report and Narrative 
Attachment 1 - County Quarterly Narrative
Attachment 2 - County Quarterly Report
7/14/2022 CSS-22-36 INFORMATION: Incentive Goal Report
Attachment - Incentive Goal Report for June 2022
7/25/2022 CSS-22-37 Mobile Text Alerts - Information Only
7/26/2022 CSS-22-38 Parents Portal Tutorial Video and Infant Formula Shortage - Information Only
8/3/2022 CSS-22-39 INFORMATION: County Annual Report of Incentive Expenditures SFY2022
Attachment - Sample County Annual Report of Expenditures SFY 2021-2022
8/15/2022 CSS-22-40 INFORMATION: Incentive Goal Report
Attachment - Incentive Goal Report for July 2022
8/30/2022 CSS-22-41 INFORMATION: SFY2023 Annual Incentive Plan
Attachment 1 - SFY 2022-2023 Incentive Plan Quick Reference Guide
Attachment 2 - SFY 2023 Annual Incentive Plan
9/12/2022 CSS-22-42 INFORMATION: Incentive Goal Report
Attachment - Incentive Goal Report for August 2022
9/13/2022 CSS-22-43 Enhancements to Parents Portal - Information Only
10/4/2022 CSS-22-44 Quarterly ACTS User Certification Report - Time Sensitive, Action Needed
10/4/2022 CSS-22-45 Smart Payment Options - Information Only
10/19/2022 CSS-22-46 INFORMATION: Monthly Incentive Payments SFY 2023
Attachment - IV-D Incentives Awarded thru October 2022
10/19/2022 CSS-22-47 INFORMATION: Incentive Goal Report
Attachment - Incentive Goal Report for September 2022
10/19/2022 CSS-22-48 INFORMATION: County Quarterly Report and Narrative
Attachment 1 - County Quarterly Narrative
Attachment 2 - County Quarterly Report
11/16/2022 CSS-22-49 INFORMATION: Incentive Goal Report
Attachment - Incentive Goal Report for October 2022
11/16/2022 CSS-22-50 INFORMATION: Monthly Incentive Payments SFY 2023
Attachment - IV-D Incentives Awarded thru November 2022
12/2/2022 CSS-22-51 NC Child Support Website Updates - Information Only

 

Date Letter Number Subject
1/4/2022 CWS-01-2022 Policy Revisions - Immediate Action
Attachment - IV-E Policy Changes: Candidacy Definition and Administrative Claiming for In-Home Services and Foster Care training announcement
1/7/2022 CWS-02-2022 Permanency Planning: Policy To Practice - Information Only
1/19/2022 CWS-03-2022 Permanency Planning: Policy to Practice UPDATE - Information Only
1/31/2022 CWS-04-2022 National Youth in Transition Database (NYTD) Follow-up Population Youth Outcome Survey - Immediate Action Required
2/1/2022 CWS-05-2022 COVID-19 WEBINAR: NCDHHS COVID-19 Updates: Briefing for Child Welfare Agencies and Children and Youth in Foster Care - Immediate Action
1/24/2022 CWS-06-2022 Child Medical Evaluation Program - Information Only
2/2/2022 CWS-07-2022 SFY 2022 Funding Allocation for IV-B, Subpart 2 Family Reunification Services - Immediate Action
Attachment - 2022 Family Reunification Budget Allocations
2/18/2022 CWS-08-2022 NC PRACTICE STANDARDS LEADERS TRAINING - Time Sensitive
2/22/2022 CWS-09-2022 Child Welfare Data Collection - Time Sensitive
Attachment - 2021 Child Welfare Staffing Survey
3/3/2022 CWS-10-2022 Kindship First Webinar - Time Sensitive
3/3/2022 CWS-11-2022 Permanency Planning: Policy to Practice Workgroup Recorded Webinars - Information Only
3/3/2022 CWS-12-2022 Webinar 2020-2021 Child Welfare Annual Policy and Practice Update - Time Sensitive
3/3/2022 CWS-13-2022 Assessing For Safety and Risk: Key Elements Webinar Series - Time Sensitive
3/24/2022 CWS-15-2022 Policy Revisions - Immediate Action
Attachment - Updated Field 55 Instructions for 5094
4/7/2022 CWS-16-2022 Supporting Medical, Mental Health, and Intellectual/Developmental Disability Needs for Children and Youth in Foster Care - Time Sensitive
4/20/2022 CWS-17-2022 Permanency Planning Policy Updates - Immediate Action
4/25/2022 CWS-18-2022 Child Welfare Workforce Data Collection - Immediate Action Required
Attachment 1 - Workforce Data Book Questions
Attachment 2 - Guide for Completion of the Data Book
Attachment 3 - County Tracking Document
4/25/2022 CWS-19-2022 Court: Roles and Obligations of Foster Parents - A Learning Site for NC Foster and Adoptive Parents and Kinship Caregivers - Time Sensitive
5/5/2022 CWS-21-2022

May is National Foster Care Month - Information Only
Attachment 1 - Proclamation from Governor Roy Cooper declaring May to be Foster Care Awareness Month
Attachment 2 - Caring For Our Own (CFOO) Flyer
Attachment 3 - KinGap: Fact Sheet for Child Welfare Professionals
Attachment 4 - KinGap: Informational Flyer for Caregivers
Attachment 5-  NC Kids Information Guide

517/2022 CWS-23-2022 Foster Care Appreciation Event and Reunification Celebration - Time Sensitive 
Attachment - June 2022 Event Invitation
5/17/2022 CWS-24-2022 Chafee (LINKS) Housing and Transitional Funds and 2021-2022 LINKS and Foster Care 18 to 21 Services Survey - Immediate Action
5/17/2022 CWS-25-2022 Every Student Succeeds ACT (ESSA) Points of Contact - Information Only
5/17/2022 CWS-26-2022 National Youth in Transition Database - Immediate Action
5/18/2022 CWS-27-2022 Permanency Planning Policy Updates - Immediate Action
5/17/2022 CWS-28-2022 Kinship Fit and Feasibility Study Survey Request - Time Sensitive & Immediate Action
5/24/2022 CWS-29-2022 Working with Juveniles Impacted by Child Welfare and Juvenile Justice Webinar - Time Sensitive
5/27/2022 CWS-30-2022 Kinship Fit and Feasibility Study Survey Request Extended to June 3, 2022 - Time Sensitive & Immediate Action
6/2/2022 CWS-31-2022 June is National Reunification Month - Information Only
Attachment - Reunification and Fatherhood Calendar
6/14/2022 CWS-32-2022 Change of Venue for Foster Care Appreciation Event and Reunification Celebration - Time Sensitive
Attachment - Updated June 2022 Event Invitation with May for New Location
6/21/2022 CWS-33-2022 Returning to the NC Child Welfare Workforce - Time Sensitive
6/29/2022 CWS-35-2022 Family Reunification Services Annual Report and Annual Plan - Time Sensitive
Attachment 1 - 2022 Family Reunification Services Annual Report Template
Attachment 2 - 2023 Family Reunification Services Annual Plan Template
7/8/2022 CWS-37-2022 Open House For NC Practice Standards July 14 - Time Sensitive
7/15/2022 CWS-34-2022

ONE-TIME INCREASED CHAFEE (LINKS) TRANSITIONAL FUNDS
Attachment 1 - One-Time LINKS Clothing Allowance Report

7/28/2022 CWS-38_2022 NYTD 2022B Cohort and Technical Assistance Call - Immediate Action Required
7/27/2022 CWS-39-2022 Child Placement and Payment System/DSS-5094 - Entry of Living Arrangement Status Changes - Immediate Action
7/28/2022 CWS-40-2022 Notification of New Requirement for South Carolina Residential Facilities - Local Department of Social Services Only - Information Only
8/8/2022 CWS-41-2022 Foster Care-Cost Rates and Providers Participating in Cost Modeled Rates for the Fiscal Year 2022-2023 - Information Only
Attachment - 2022-2023 Child Placing Agencies Participating in Cost Modeled Rates
8/15/2022 CWS-42-2022 Adoption Promotion Program Fund - Information Only
Attachment 1 - APP Fact Sheet for SFY 2022-2023
Attachment 2 - Adoption Promotion Criteria and Guidelines
Attachment 3 - DSS-5320A Contract Agency Monthly Adoption Reporting and Payment Form
Attachment 4 - DSS-5113 Adoption Services Agreement
8/9/2022 CWS-44-2022 Resource Parent Curriculum (RPC) Staff Facilitator Training Opportunity - Immediate Action Required
Attachment 1 - 2022 RPC Information Sheet
Attachment 2 - Everything You Need to Know Before Implementing RPC Handout
8/26/2022 CWS-45-2022 Community Resiliency Model® FREE Workshops for Foster Care Staff and Resource Parents - Information Only
Attachment 1 - CRM® Workshop-Professional
Attachment 2 - CRM® Workshop-Resource Parents
Attachment 3 - CRM® One-Pager
8/23/2022 CWS-46-2022 Family First Prevention Services Act (FFPSA) Update - Information Only
9/29/2022 CWS-47-2022 Medicaid Information for Young Adults Formerly in Foster Care - Information Only
Attachment - Ensuring Health for Young Adults Formerly in Foster Care
9/15/2022 CWS-48-2022 DCDL_CWS_48_2022_Notification Of  Adoption and Guardianship Assistance Webinar-09062022-v2 (TIME CHANGE)- Immediate Action Requried
9/8/2022 CWS-50-2022 Input Sessions for Youth and Young Adults in Foster Care Regarding their Experiences with NC Links and Foster Care 18-21 Services - Time Sensitive
9/12/2022 CWS-51-2022 Notification of the Qualified Residential Treatment Program Information Session - Time Sensitive
9/7/2022 CWS-52-2022 Quarterly Regional CQI Meetings - Time Sensitive
Attachment - Regional CQI Meetings FY 22/23, Q2
10/7/2022 CWS-53-2022 Permanency Planning Policy Updates - Immediate Action Required
9/22/2022 CWS-54-2022 Qualified Residential Treatment Program - Second Session - Time Sensitive
9/23/2022 CWS-55-2022 Quarterly Regional CQI Meetings - Information Only
Attachment - Agenda CQI Regional Meetings, FY 22/23, Q2
10/3/2022 CWS-56-2022 Input Sessions for Youth and Young Adults in Foster Care Regarding their Experiences with NC Links and Foster Care 18-21 Services - Immediate Action Required
10/7/2022 CWS-57-2022 Permanency Innovation Initiative - Information Only
10/31/2022 CWS-58-2022 Child Welfare Education Collaborative Regional Meetings - Time Sensitive - Revised 
10/24/2022 CWS-59-2022 Community Child Protection Team End of Year Survey Report 2022 - Information Only
Attachment - 2022 CCPT Annual Survey
10/24/2022 CWS-60-2022 Safe Sleep Policy - Immediate Action Required
10/24/2022 CWS-61-2022 Notification of North Carolina Approved Resource Parent Preservice Training - Information Only
Attachment - NC Approved Resource Parent Preservice Curriculum Chart
10/25/2022 CWS-62-2022

Child Welfare Workforce Recruitment Campaign - Immediate Action Required
Attachment 1 - PowerPoint Template
Attachment 2 - Social Media Graphics (1)
Attachment 3 - Social Media Graphics (2)
Attachment 4 - Email Signature
Attachment 5 - Virtual Meeting Backgrounds

11/3/2022 CWS-63-2022 Permanency Innovation Initiative - Clarifying Information - Information Only
11/16/2022 CWS-64-2022 NCDSS NC KIDS Adoption and Foster Care Network and Permanency Innovation and Initiative - Information Only
11/2/2022 CWS-65-2022 QRTP Notification of Private Provider Survey - Time Sensitive
11/8/2022 CWS-66-2022 North Carolina Child Welfare Pre-Service Training - Information Only
Attachment - Implementation Timeline
11/9/2022 CWS-67-2022 Tailored Plan Care Management Trainings Available in November 2022 - Time Sensitive
11/16/2022 CWS-68-2022 County Survey Submissions for the National Youth in Transition (NYTD 2023A) Database - Immediate Action Required
Attachment - NYTD 2023A Survey
11/28/2022 CWS-69-2022 NC DSS Plan of Safe Care Form (DSS-6191) - Information and Immediate Action
Attachment - DSS-6191 NC DSS POSC Form
11/28/2022 CWS-70-2022 The Second Phase of Changes to the Policy Manual - Immediate Action Required
11/29/2022 CWS-71-2022 2021-2022 Child Welfare Policy & Practice Update - Time Sensitive

Date Letter Number Subject
12/7/2021 EFS-FNSEP-97-2021

Pandemic EBT Card Issuance for School Year 2021-2022 - Information and Action (Revised 1/12/22)
Attachment 1 - SY 21-22 Student P-EBT FAQs Toolkit 1.0
Attachment 2 - SY 21-22 Student P-EBT One Pager
Attachment 3 - SY 21-22 Student P-EBT Overview
Attachment 4 - Simplified Student Eligibility Flowchart
Attachment 5 - SY 20-21 and SY 21-22 Comparison Chart
Attachment 6 - Student P-EBT FAQs English
Attachment 7 - Student P-EBT FAQs Spanish
Attachment 8 - Student P-EBT Eligibility Flowchart English
Attachment 9 - Student P-EBT Eligibility Flowchart Spanish
Attachment 10 - Website
Attachment 11 - Social Media Content
Attachment 12 - Student P-EBT Desk Reference
Attachment 13 - Comparison Chart
Attachment 14 - Student P-EBT One Pager
Attachment 15 - SY 21-22 Student P-EBT Flyer English
Attachment 16 - SY 21-22 Student P-EBT Flyer Spanish
Attachment 17 - Student P-EBT Overview Presentation
Attachment 18 - Desk Reference

12/15/2021 EFS-FNSEP-98-2021 Corrected 2022 Cost-of-Living-Adjustments (COLA) Mass Change in Social Security Administration, Supplemental Security Income and Veterans Affairs Benefit Amounts - For Information and Action
Attachment 1 - Notice to Food and Nutrition Services Recipients (English)
Attachment 2 - Notice to Food and Nutrition Services Recipients (Spanish)
Attachment 3 - North Carolina Department of Health and Human Services Division of Social Services (Multilingual Language Notice)
12/16/2021 EFS-FNS-ET-01-2021 Food and Nutrition Services (FNS) Employment & Training (E&T) Screening and Referral form - Information Only
Attachment - FNS Employment and Training Screening & Referral form
12/16/2021 EFS-FNS-ET-02-2021 Food and Nutrition Services (FNS) Employment & Training (E&T) Management Evaluation Tentative Schedule and Summary of Findings - Information Only
Attachment 1 - FFY 2021-2022 Management Evaluation
Attachment 2 - Top Errors Cited Statewide FFY 2021
12/20/2021 EFS-FNSEP-99-2021 Auto Pandemic Low Income Energy Assistance Program (LIEAP) Payments - Information & Action
12/21/2021 EFS-FNSEP-100-2021 FNS Recertification Period Extension (Revised) - Information and Action
12/21/2021 EFS-FNSEP-101-2021 Auto Pandemic Low Income Energy Assistance Program (LIEAP) Payments - Information & Action
12/22/2021 EFS-FNSEP-102-2021 Update of COVID-19 Waivers and Extension Requests (Revised 12/30/21) - Information and Action
12/16/2021 EFS-FNS-ET-03-2021 Food and Nutrition Services (FNS) Employment & Training (E&T) Co-enrollment with local career centers - Information Only
1/4/2022 EFS-FNS-ET-01-2022 Food and Nutrition Services (FNS) Employment & Training (E&T) Supervised Job Search (SJS) Guidelines - Information Only
Attachment - Food and Nutrition Services (FNS) Employment & Training (E&T) Supervised Job Search (SJS) Guidelines
1/5/2022 EFS-FNSEP-01-2022 Low Income Energy Assistance Program (LIEAP) Funding Reallocation - Information & Action
1/5/2022 EFS-FNSEP-02-2022 2022 FNS Application Time Standards Chart - Information Only
Attachment - 2022 FNS Application Time Standard Chart
1/11/2022 EFS-FNSEP-03-2022 Suspended H and I Controlled Substance Felons Assessments during COVID-19 Pandemic (effective through January 31, 2022) and Extend Sanction Dates - Information and Action Required
1/12/2022 EFS-FNSEP-04-2022 (Revised) Food and Nutrition Services (FNS) Management Evaluation Tentative Schedule and Summary of Findings - Information Only
1/18/2022 EFS-FNSEP-05-2022 June 2020 Automated Supplements - Information and Action
1/24/2022 EFS-FNSEP-06-2022 Pandemic Electronic Benefit Transfer (P-EBT) School Year 2021-2022 Special Conditions - Information and Action Required
1/24/2022 EFS-FNSEP-07-2022 Suspended H and I Controlled Substance Felons Assessment during COVID-19 Pandemic (effective through February 28, 2022) and Extend Sanction Dates - Information and Action Required
1/25/2022 EFS-FNSEP-08-2022 Crisis Intervention Program (CIP) funds reallocation - Time Sensitive, Response Required
Attachment - CIP Reallocation Survey 2022
1/25/2022 EFS-FNSEP-09-2022 February 2022 Automated Supplements for active FNS Households - Information Only
1/27/2022 EFS-FNSEP-10-2022 FNS Recertification Envelope Shortage - Information and Action
Attachment 1 - Press Release
Attachment 2 - Social Media Message
1/28/2022 EFS-FNSEP-11-2022 ChopChop Magazine - Information and Action Required
2/1/2022 EFS-FNSEP-12-2022 FNS - COVID-19 Voluntary Quit and Good Cause Policy Clarification - Information Only
2/9/2022 EFS-FNSEP-13-2022 Regional Support Model Information and Continuous Quality Improvement Specialist Regional Assignments - Information Only
2/14/2022 EFS-FNSEP-14-2022 Low Income Household Water Assistance Program (LIHWAP) Reallocation - Time Sensitive, Response Required
Attachment - LIHWAP Reallocation Survey 2-2022
2/25/2022 EFS-FNSEP-15-2022 Suspended H and I Controlled Substance Felons Assessments during COVID-19 Pandemic (effective through March 31, 2022) and Extend Sanction Dates - Information and Action Required
2/25/2022 EFS-FNSEP-16-2022 March 2022 Automated Supplements for active FNS households - Information Only
3/1/2022 EFS-FNSEP-17-2022 Guidebook for Waivers Ending - Information Only
Attachment - Guidebook for Waivers Ending
3/14/2022 EFS-WF-01-2022 Work First Benefit Diversion and Services for Low Income Families Survey for State Fiscal Year (SFY) 2022-2023 - Time Sensitive, Response Required
Attachment - Work First Benefit Diversion and Services for Low Income Families Survey SFY 2022-2023
3/9/2022 EFS-FNSEP-18-2022 September 2020 Automated Supplements - Information and Action 
3/14/2022 EFS-WF-02-2022 Supplemental Benefit Payment for Active Work First Cash Assistance Recipients - Information Only
Attachment - Supplemental Benefit Payment for Work First Cash Assistance Letter
3/18/2022 EFS-FNSEP-19-2022 COVID-19 Food and Nutrition Services Waivers and Emergency Allotment for April 2022 Approved for Extension - Information and Action 
3/22/2022 EFS-FNSEP-20-2022 Crisis Intervention Program (CIP) funds reallocation - Time Sensitive, Response Required
Attachment - CIP Reallocation Survey 3-2022
3/28/2022 EFS-WF-03-2022 Suspended Work First Sanctions and Terminations - Time Sensitive
3/31/2022 EFS-FNSEP-21-2022 Continuous Quality Improvement (CQI) Team Reminders and Updates - Information Only
Attachment - Continuous Quality Improvement (CQI) Team Policy Question Submission Form
3/31/2022 EFS-FNSEP-22-2022 Updated Program Integrity Staff Directory & Claims Management Plan (Fraud Plan) - Action Required, Time Sensitive, Response Required
Attachment - Claims Management Plan Template
3/31/2022 EFS-FNSEP-23-2022 Suspended H and I Controlled Substance Felons Assessments during COVID-19 Pandemic - Information and Action Required
3/31/2022 EFS-FNSEP-24-2022 Revised Guidebook for Waivers Ending - Information Only 
Attachment - Guidebook for Waivers Endings
4/8/2022 EFS-FNSEP-25-2022 LIEAP One-time Underpayment - Information Only
4/12/2022 EFS-FNSEP-26-2022 Phase 2a of the Provider Portal - Immediate Action Required
Attachment - Energy Providers Detail Address Report
4/12/2022 EFS-FNSEP-27-2022 Supplemental Nutrition Assistance Program (SNAP) American Rescue Plan Act (ARPA) Funding to Counties for Federal Fiscal Year 2022 - Information Only
Attachment - County Allocations for SNAP ARPA Funds (SNAP Administrative Expenditures) for Federal Fiscal Year 2022
4/18/2022 EFS-FNSEP-28-2022 May 2022 Automated Supplements for active FNS households - Information Only
4/19/2022 EFS-FNSEP-29-2022 LIEAP Underpayments - Information & Action Required
4/25/2022 EFS-FNSEP-30-2022 Low Income Energy Assistance Program (LIEAP) 2nd One-time Supplement - Information & Action
Attachment - One Time Supplement Allocation Spreadsheet
4/26/2022 EFS-FNSEP-31-2022 Low Income Energy Assistance Program (LIEAP) 2nd One-time Supplement - Update to DCDL EFS-FNSEP-30-2022 - Information & Action
Attachment - One Time Supplement Allocation Spreadsheet
4/27/2022 EFS-FNSEP-32-2022 FNS-Energy-PI Second Party Checklist - Information Only
5/5/2022 EFS-FNSEP-33-2022 Disaster Operations/DSNAP (Disaster Supplemental Nutrition Assistance Program) - Information and Action Needed
Attachment - DSNAP Playbook
 
5/6/2022 EFS-FNSEP-34-2022 Child Care Stabilization Grant - Information Only
5/9/2022 EFS-FNSEP-35-2022 Low Income Energy Assistance Program (LIEAP) Supplement Payments - Information & Action
5/11/2022 EFS-FNS-ET-02-2022 Federal Fiscal Year (FFY) 2022-2023 Plan of Action (POA) - Time Sensitive
5/12/022 EFS-FNSEP-36-2022 ChopChop Magazine - Information and Action Required
5/12/2022 EFS-FNSEP-37-2022

Child Care Pandemic-EBT (previously called Children Under Six (6)) - Information and Action
Attachment 1 - Child Care P-EBT Desk Reference
Attachment 2 - Child Care P-EBT Eligibility Flowchart - English
Attachment 3 - Child Care P-EBT Eligibility Flowchart - Spanish
Attachment 4 - SY 21-22 Child Care P-EBT Flyer - Spanish
Attachment 5 - SY 21-22 Child Care P-EBT Flyer - English
Attachment 6 - Child Care P-EBT Stock Images
Attachment 7 - SY 21-22 Child Care Social Media and Website Content
Attachment 8 - Child Care P-EBT FAQs - English
Attachment 9 - Child Care P-EBT FAQs - Spanish
Attachment 10 - SY 21-22 Child Care P-EBT Call Logics
Attachment 11 - Child Care P-EBT Notices - Eng & Sp

5/13/2022 EFS-FNSEP-38-2022 LIEAP Supplements - Time Sensitive, Information
5/18/2022 EFS-FNSEP-39-2022 ePASS Linking & Delinking Enhanced Accounts - Information and Action Required
5/19/2022 EFS-FNSEP-40-2022 June 2022 Automated Supplements for active FNS households - Information Only
5/24/2022 EFS-RA-02-2022 Refugee Cash Assistance and Refugee Medical Assistance Eligibility Period Expansion from 8 months to 12 months - Information and Action 
5/27/2022 EFS-WF-04-2022 Affordable Connectivity Program (ACP) - Information Only
5/27/2022 EFS-RA-03-2022 Ukrainian populations and other non-Ukrainian individuals displaced from Ukraine for Office of Refugee Resettlement (ORR) Benefits and Services - Information Only
6/7/2022 EFS-FNSEP-41-2022 Suspended H and I Controlled Substance Felons Assessments during COVID-19 Pandemic (the suspension will be in effect through at least July 31) and Extend Sanction Dates - Information and Action Required
6/6/2022 EFS-RA-04-2022 Status update to Refugee Cash Assistance and Refugee Medical Assistance Eligibility Period Expansion from 8 months to 12 months - Immediate Action Required
6/17/2022 EFS-FNSEP-42-2022 Energy Programs Outreach Plan (EPOP) - Time Sensitive, Action & Response Required
Attachment - Energy Programs Outreach Plans Form
6/21/2022 EFS-FNSEP-43-2022 DSS-1473 State Appeal Request Form
Attachment - ZixMail Instructions with E-mail Examples for Submitting State Appeal Requests
6/23/2022 EFS-WF-05-2022 Ukrainian Humanitarian Parolees Eligible for Work First - Information and Action Required
6/24/2022 EFS-FNSEP-44-2022 Food and Nutrition Services-Benefits Data Trust (BDT) Recertification Texting Project - Information Only
6/27/2022 EFS-WF-06-2022 Suspended Work First Sanctions and Terminations - Time Sensitive
6/29/2022 EFS-FNSEP-45-2022 July 2022 Automated Supplements for active FNS households - Information Only
6/29/2022 EFS-FNSEP-46-2022 Timing of June FNS Emergency Allotments - Information Only
6/29/2022 EFS-FNSEP-47-2022 COVID-19 Food and Nutrition Services Waivers Approved for Extension - Information and Action
Attachment - Guidebook for COVID-19 Waivers Ending
7/1/2022 EFS-FNSEP-48-2022 POSTPONEMENT - Food and Nutrition Services-Benefit Data Trust (BDT) Recertification Texting Project - Information Only
7/12/2022 EFS-FNSEP-49-2022 Food and Nutrition Services Certification Period Extensions for August and September 2022
7/19/2022 EFS-FNSEP-50-2022 Summer Pandemic Electronic Benefit Transfer (P-EBT) - Information and Action
Attachment 1 - Summer P-EBT Eligibility Notice - English
Attachment 2 - Summer P-EBT Eligibility Notice - Spanish
Attachment 3 - Summer P-EBT Call Logistics
Attachment 4 - Summer P-EBT FAQs - English
Attachment 5 - Summer P-EBT FAQs - Spanish
Attachment 6 - Summer P-EBT Eligibility Flowchart - English
Attachment 7 - Summer P-EBT Eligibility Flowchart - Spanish
Attachment 8 - Summer P-EBT Desk Reference
Attachment 9 - Summer P-EBT Flyer - English
Attachment 10 - Summer P-EBT Flyer - Spanish
Attachment 11 - Summer P-EBT Website and Social Media Content - Spanish
Attachment 12 - Summer P-EBT Stock Images - English
Attachment 13 - Summer P-EBT Stock Images - Spanish
Attachment 14 - Summer P-EBT Website and Social Media Content - English
7/22/2022 EFS-FNSEP-51-2022 August 2022 Automated Supplements for active FNS households - Information Only
8/2/2022 EFS-FNSEP-52-2022 Suspended H and I Controlled Substance Felons Assessments during COVID-19 Pandemic (the suspension will be in effect through at least August 31) and Extend Sanction Dates - Information and Action Required
8/3/2022 EFS-FNSEP-53-2022 ChopChop Magazine - Information and Action Required
8/4/2022 EFS-FNSEP-54-2022 FNS Administrative Waiver for Pandemic-Caused Over issuances - Information and Action
8/8/2022 EFS-FNSEP-55-2022 Crisis Intervention Program (CIP) funds reallocation - Time Sensitive, Response Required
Attachment - CIP Reallocation Survey 8-2022
8/9/2022 EFS-WF-07-2022 Pandemic Emergency Assistance Funds Supplemental Benefit Payment for Active Work First Cash Assistance Households - Information Only
8/17/2022 EFS-FNSEP-56-2022 Low Income Home Energy Assistance Program (LIHEAP) Weatherization Waiver - Time Sensitive, Action & Response Required
Attachment 1 - LIHEAP Weatherization Waiver Announcement
Attachment 2 - Public Review of LIHEAP Weatherization Waiver Feedback Form
Attachment 3 - LIHEAP Weatherization Waiver
8/18/2022 EFS-WF-08-2022 Work First Program Performance Monitoring - Information Only
Attachment 1 - Work First Program Monitoring Most Frequent Findings SFY 2021-22
Attachment 2 - Work First Monitoring Tentative Schedule SFY 2022-2023
8/19/2022 EFS-FNSEP-57-2022 September 2022 Automated Supplements for active FNS households
9/7/2022 EFS-FNSEP-58-2022 Energy FIS Process
Attachment 1 - APPLICATION AND AGREEMENT FOR Subsidized UTILITY DISTRIBUTION SERVICES
Attachment 2 - EbtEDGE Provider Portal User Guide 
9/9/2022 EFS-FNSEP-59-2022 Suspended H and I Controlled Substance Felons Assessments during COVID-19 Pandemic (the suspension will be in effect through at least September 30th) and Extend Sanction Dates - Information and Action Required
9/21/2022 EFS-FNSEP-60-2022 October 2022 Automated Supplements for active FNS Households - Information Only
9/27/2022 EFS-FNSEP-61-2022 Suspended H and I Controlled Substance Felons Assessments during COVID-19 Pandemic (suspension will be in effect through at least October 31st) and Extend Sanction Dates - Information and Action Required
9/29/2022 EFS-FSNEP-62-2022 COVID-19 Food and Nutrition Services Waivers Approved for Extension - Information and Action Required
10/19/2022 EFS-FNSEP-63-2022 Food and Nutrition Services (FNS) Management Evaluation Tentative Schedule and Summary of Findings - Information Only
10/20/2022 EFS-WF-09-2022 Temporary Assistance for Needy Families (TANF) State Plan Draft 2022-2025
Attachment - Temporary Assistance for Needy Families (TANF) State Plan
10/26/2022 EFS-FNSEP-64-2022 Crisis Intervention Program (CIP) Funds Reallocation - Time Sensitive, Response Required
Attachment - CIP Reallocation Survey 10-2022
10/31/2022 EFS-FNSEP-65-2022 Clarification of FNS Administrative Waiver for Pandemic-Caused Overissuances - Information an Action Required
10/31/2022 EFS-FNSEP-66-2022 ChopChop Magazine - Information and Action Required
11/1/2022 EFS-FNSEP-67-2022 November 2022 Automated Supplements for active FNS households - Information Only
11/1/2022 EFS-FNSEP-68-2022 Suspended H and I Controlled Substance Felons Assessments during COVID-19 Pandemic (the suspension will be in effect through at least November 31st) and Extend Sanction Dates - Information and Action Required
10/31/2022 EFS-FNSEP-69-2022 Low Income Energy Assistance Program (LIEAP) Reclassification of Funds 
Attachment - LIEAP Reclassification Detail Report
11/15/2022 EFS-FNSEP-70-2022 Low Income Energy Assistance Program (LIEAP) - Information & Action
11/18/2022 EFS-FNSEP-71-2022 State System Outage
11/16/2022 EFS-WF-10-2022 Afghanistan Parolees - TANF Eligibility Date Extended -Information Only
12/1/2022 EFS-FNSEP-73-2022 2023 Cost-of-Living-Adjustments (COLA) Mass Change in Social Security Administration, Supplemental Security Income and Veterans Affairs Benefit Amounts - Information and Action 
Attachment 1 - Notice to Food and Nutrition Services Recipients (English)
Attachment 2 - Notice to Food and Nutrition Services Recipients (Spanish)
Attachment 3 - NC Department of Health and Human Services Division of Social Services (Multilingual Language Notice) DSS-8567
 
11/30/2022 EFS-FNSEP-74-2022 Suspended H and I Controlled Substance Felons Assessments during COVID-19 Pandemic (the suspension will be in effect through at least December 31st) and Extend Sanction Dates - Information and Action Required
 

Date Letter Number Subject
7/1/2021 PM-REM-01-2021 County Holiday Schedule
Attachment - County Holiday Schedule
11/23/2021 PM-REM-02-2021 DSS-5027 Turnaround Printing
7/14/2022 PM-REM-01-2022 County Holiday Schedule
Attachment - County Holiday Schedule

 

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Date Letter Number Subject
February 4, 2021 NCFAST-21-0204 NC FAST Document Management System Enhancement Project Update