County Director Letters

This page contains Dear County Director Letters that have been issued by the Division of Social Services. We have provided links below to view letters issued by other divisions. Our current year Dear county Director Letters are categorized by the section that issued the letter. A detailed description of what programs are covered by which section is provided below. Letters for previous years are listed by the year in the archive.

Section Name Programs Covered
Budget Operations Fiscal Management
Child Support Enforcement  Child Support Enforcement
DSS Director Office Covers all programs. Letters posted here are letters that have been issued by the Directors Office.
Family Support Child Welfare Child Welfare, Work First Family Assistance (Until Oct. 1, 2008)
Economic Services  Food and Nutrition Services, Energy Assistance, Crisis Intervention, Refugee Assistance, Work First Family Assistance (After Oct. 1, 2008)
Performance Management/Reporting and Evaluation Management Performance Management/Reporting and Evaluation Management, Information Systems Support, Information Support, Quality Assurance

 

Budget Operations

Budget Operations

Date Letter Number Subject
2/5/2020 BG-01-2020 Local Business Liaison/Fiscal Monitoring County Assignments
Attachment - LBL County Assignments
3/25/2020

BG-02-2020

County Budget Estimates, SFY 2020-21

3/31/2020 BG-03-2020 Work First Block Grant/TANF Maintenance of Effort

 

Child Support Services

Child Support Services

Date Letter Number Subject
1/2/2020 CSS-20-01 INFORMATION: Quarterly ACTS User Certification Report
1/10/2020 CSS-20-02 Online Verification (OLV) - Time Sensitive Action Needed
1/21/2020 CSS-20-05 INFORMATION: UIFSA Documents
1/21/2020 CSS-20-06 Mobile Optimized Website
1/22/2020 CSS-20-03

INFORMATION: County Quarterly Report and Narrative
Attachment 1 - Quarterly Narrative
Attachment 2 - Quarterly Report

1/22/2020 CSS-20-04 INFORMATION: Incentive Goal Report and Dashboard
Attachment 1 - Incentive Goal
Attachmnet 2 - Dashboard
1/29/2020 CSS-20-07 INFORMATION: Monthly Incentive Payments
Attachment - Child Support Enforcement IV-D Incentives Awarded Thru October 2019
1/31/ 2020 CSS-20-08 SharePoint
2/10/2020 CSS-20-09 Federal Poverty Guidelines
2/12/2020 CSS-20-10 INFORMATION: Incentive Goal Report and Dashboard
Attachment 1 - Incentive Goal
Attachment 2 - Dashboard
2/18/2020 CSS-20-11 INFORMATION: Monthly Incentive Payments
Attachment - Child Support Enforcement IV-D Incentives Awarded Thru February 2020
3/3/2020 CSS-20-12 North Carolina Child Support Guidelines Revisions
Attachment - North Carolina Guidelines Effective 3-1-2020
3/10/2020 CSS-20-13 INFORMATION: Monthly Incentive Payments
Attachment - Child Support Enforcement IV-D Incentives Awarded Thru March 2020
3/10/2020 CSS-20-14

INFORMATION: Incentive Goal Report and Dashboard
Attachment 1 - Incentive Goal
Attachment 2 - Dashboard

3/17/2020 CSS-20-15 INFORMATION: Interstate Administrative Subpoena & Interstate Notice of Lien
3/17/2020 CSS-20-16 IRS Backbroud Checks for Child Support Staff and Designated Officials
3/25/2020 CSS-20-17 DSS-4495 Notice of Intent to Intercept and Statement of Account
3/31/2020 CSS-20-18 INFORMATION: Email Address Field on Worker Profiles in NC Child Support Portal
Child Welfare Services

Child Welfare Services

Date Letter Number Subject
1/22/2020 CWS-01-2020

VA Standing Written Requests for Patient Information - Time Sensitive
Attachment 1 - Veterans Administration Request for Patient Information – CPS, DSS-5337-C
Attachment 2 - Veterans Administration Request for Patient Information - APS, DSS-5337-A

1/24/2020 CWS-02-2020 Diligent Recruitment and Retention Quarterly Calls
1/30/2020 CWS-03-2020 Regional Child Welfare Consultants - Information Only
Attachment - Regional Child Welfare Consultants County Assignment List
1/30/2020 CWS-04-2020 Child Welfare Data Collection - Information Only
Attachment  - 2019 Child Welfare Survey
2/6/2020 CWS-05-2020 Invitation to Child Welfare Child and Family Services Plan (CFSP) Design Team Conference with Associate Commissioner Jerry Milner on February 24th - Time Sensitive
3/20/2020 CWS-06-2020 Guidance for Court Ordered Visitation - Immediate Action Required
DSS Director's Office Economic Services

Economic Services

Date Letter Number Subject
1/6/2020 EFS-WF-01-2020 2020 Application Time Standards Chart
1/24/2020 EFS-FNSEP-01-2020 Additional Reallocation of Low Income Energy Assistance Program (LIEAP)
Attachment 1- Additional LIEAP Reallocation Survey
1/29/2020 EFS-FNSEP-02-2020 ChopChop Magazine - Information and Action Required
2/6/2020 EFS-FNSEP-03-2020 North Carolina Department of Health and Human Services (NCDHHS) Alerts - Information Only
2/10/2020 EFS-FNSEP-04-2020 New USDA “And Justice for All” and National Voter Registration Act Posters - For Information and Action
2/10/2020 EFS-WF-02-2020 Revised Work First Recertification Timeliness Queries - Information Only
2/20/2020 EFS-FNSEP-05-2020 Final Reallocation of Low Income Energy Assistance Program (LIEAP) Funds - Time Sensitive, Response Required
Attachment - Final LIEAP Reallocation Survey 2-21-2020
3/9/2020 EFS-FNSEP-06-2020 Reallocation of Crisis Intervention Program (CIP) Funds - Time Sensitive, Action & Response Required
Attachment - CIP Reallocation Survey
     

 

Performance Management

Performance Management

Date Letter Number Subject
2/7/2020 PM-REM-01-2020 Upcoming Webinar - Performance Measures Review of Available HB630 Reports in CSDW: Adult Services, Child Support, Energy, FNS & Work First
     
     
     
     
     
     

 

Program Compliance

Program Compliance

Date Letter Number Subject
     
     
     
     
     
     
     
     

 

Operational Support Team

Operational Support Team

Date Letter Number Subject
     
     
     
     
     
     
     
     
     

 

Economic Benefits Policy Governance Board

Economic Benefits Policy Governance Board

Date Letter Number Subject
     
     
     
     
     
     
     
     

 

NCFAST

NCFAST

Date Letter Number Subject
March 4, 2019 NCFAST-19-0047 NC FAST Help Desk Service Portal Rollout (Service Now)