County Director Letters

This page contains Dear County Director Letters that have been issued by the Division of Social Services. We have provided links below to view letters issued by other divisions. Our current year Dear county Director Letters are categorized by the section that issued the letter. A detailed description of what programs are covered by which section is provided below. Letters for previous years are listed by the year in the archive.

Section Name	Programs Covered
Budget Operations	Fiscal Management
Child Support Enforcement	Child Support Enforcement
DSS Director Office	Covers all programs. Letters posted here are letters that have been issued by the Directors Office.
Family Support Child Welfare	Child Welfare, Work First Family Assistance (Until Oct. 1, 2008)
Economic Services	Food and Nutrition Services, Energy Assistance, Crisis Intervention, Refugee Assistance, Work First Family Assistance (After Oct. 1, 2008)
Performance Management/Reporting and Evaluation Management	Performance Management/Reporting and Evaluation Management, Information Systems Support, Information Support, Quality Assurance

Budget Operations

Date	Letter Number	Subject
2/5/2020	BG-01-2020	Local Business Liaison/Fiscal Monitoring County Assignments Attachment - LBL County Assignments
3/25/2020	BG-02-2020	County Budget Estimates, SFY 2020-21
3/31/2020	BG-03-2020	Work First Block Grant/TANF Maintenance of Effort

Child Support Services

Date	Letter Number	Subject
1/2/2020	CSS-20-01	INFORMATION: Quarterly ACTS User Certification Report
1/10/2020	CSS-20-02	Online Verification (OLV) - Time Sensitive Action Needed
1/21/2020	CSS-20-05	INFORMATION: UIFSA Documents
1/21/2020	CSS-20-06	Mobile Optimized Website
1/22/2020	CSS-20-03	INFORMATION: County Quarterly Report and Narrative Attachment 1 - Quarterly Narrative Attachment 2 - Quarterly Report
1/22/2020	CSS-20-04	INFORMATION: Incentive Goal Report and Dashboard Attachment 1 - Incentive Goal Attachmnet 2 - Dashboard
1/29/2020	CSS-20-07	INFORMATION: Monthly Incentive Payments Attachment - Child Support Enforcement IV-D Incentives Awarded Thru October 2019
1/31/ 2020	CSS-20-08	SharePoint
2/10/2020	CSS-20-09	Federal Poverty Guidelines
2/12/2020	CSS-20-10	INFORMATION: Incentive Goal Report and Dashboard Attachment 1 - Incentive Goal Attachment 2 - Dashboard
2/18/2020	CSS-20-11	INFORMATION: Monthly Incentive Payments Attachment - Child Support Enforcement IV-D Incentives Awarded Thru February 2020
3/3/2020	CSS-20-12	North Carolina Child Support Guidelines Revisions Attachment - North Carolina Guidelines Effective 3-1-2020
3/10/2020	CSS-20-13	INFORMATION: Monthly Incentive Payments Attachment - Child Support Enforcement IV-D Incentives Awarded Thru March 2020
3/10/2020	CSS-20-14	INFORMATION: Incentive Goal Report and Dashboard Attachment 1 - Incentive Goal Attachment 2 - Dashboard
3/17/2020	CSS-20-15	INFORMATION: Interstate Administrative Subpoena & Interstate Notice of Lien
3/17/2020	CSS-20-16	IRS Backbroud Checks for Child Support Staff and Designated Officials
3/25/2020	CSS-20-17	DSS-4495 Notice of Intent to Intercept and Statement of Account
3/31/2020	CSS-20-18	INFORMATION: Email Address Field on Worker Profiles in NC Child Support Portal

Child Welfare Services

Date	Letter Number	Subject
1/22/2020	CWS-01-2020	VA Standing Written Requests for Patient Information - Time Sensitive Attachment 1 - Veterans Administration Request for Patient Information – CPS, DSS-5337-C Attachment 2 - Veterans Administration Request for Patient Information - APS, DSS-5337-A
1/24/2020	CWS-02-2020	Diligent Recruitment and Retention Quarterly Calls
1/30/2020	CWS-03-2020	Regional Child Welfare Consultants - Information Only Attachment - Regional Child Welfare Consultants County Assignment List
1/30/2020	CWS-04-2020	Child Welfare Data Collection - Information Only Attachment - 2019 Child Welfare Survey
2/6/2020	CWS-05-2020	Invitation to Child Welfare Child and Family Services Plan (CFSP) Design Team Conference with Associate Commissioner Jerry Milner on February 24th - Time Sensitive
3/20/2020	CWS-06-2020	Guidance for Court Ordered Visitation - Immediate Action Required

DSS Director's Office

Date	Letter Number	Subject
4/22/2019	DIR-01-2019	National Voter Registration Act Updates Attachment - NC FAST Economic Benefits Monthly Release Communication
5/15/2019	DIR-02-2019	Disaster Preparedness
12/23/2019	DIR-03-2019	New law requires fingerprint based criminal background checks for all adults working in child-care institutions - Time Sensitive (12-23-2019) Immediate Action Required

Economic Services

Date	Letter Number	Subject
1/6/2020	EFS-WF-01-2020	2020 Application Time Standards Chart
1/24/2020	EFS-FNSEP-01-2020	Additional Reallocation of Low Income Energy Assistance Program (LIEAP) Attachment 1- Additional LIEAP Reallocation Survey
1/29/2020	EFS-FNSEP-02-2020	ChopChop Magazine - Information and Action Required
2/6/2020	EFS-FNSEP-03-2020	North Carolina Department of Health and Human Services (NCDHHS) Alerts - Information Only
2/10/2020	EFS-FNSEP-04-2020	New USDA “And Justice for All” and National Voter Registration Act Posters - For Information and Action
2/10/2020	EFS-WF-02-2020	Revised Work First Recertification Timeliness Queries - Information Only
2/20/2020	EFS-FNSEP-05-2020	Final Reallocation of Low Income Energy Assistance Program (LIEAP) Funds - Time Sensitive, Response Required Attachment - Final LIEAP Reallocation Survey 2-21-2020
3/9/2020	EFS-FNSEP-06-2020	Reallocation of Crisis Intervention Program (CIP) Funds - Time Sensitive, Action & Response Required Attachment - CIP Reallocation Survey

Performance Management

Date	Letter Number	Subject
2/7/2020	PM-REM-01-2020	Upcoming Webinar - Performance Measures Review of Available HB630 Reports in CSDW: Adult Services, Child Support, Energy, FNS & Work First

Program Compliance

Date	Letter Number	Subject

Operational Support Team

Date	Letter Number	Subject

Economic Benefits Policy Governance Board

Date	Letter Number	Subject

NCFAST

Date	Letter Number	Subject
March 4, 2019	NCFAST-19-0047	NC FAST Help Desk Service Portal Rollout (Service Now)

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