Training

There are various training opportunites available for staff and this page provides a central location to learn about state wide training catagorized by program area.

Training Types

Tab/Accordion Item

The most up-to-date information on the training schedule is posted online at https://www.ncswlearn.org.
Links to selected training curricula are listed below.  Please click on the link to download curricula for your training event. 

CPS Assessments in Child Welfare: TOL Parts A-C

Pre-Service Training Classroom Workbook

TOL for Pre-Service Training

Pre-Service Training Tools Workbook

TOL tool for Stepping into Supervision

TOL tool for Child Welfare in North Carolina Pre-Service

Adoptions in Child Welfare Services

CPS In-Home Child Welfare Services

TOL tool for CPS In Home

Domestic Violence Policy and Best Practices in Child Welfare

Engaging the Non-Resident Father for Child Welfare

Foster Home Licensing in Child Welfare Services

Intake in Child Welfare Services

TOL tool for Intake in Child Welfare

Legal Aspects of Child Welfare in North Carolina

Permanency Planning in Child Welfare

TOL tool for Permanency Planning

Shared Parenting

Life Books Participant Training Workbook

Foster Parent Assessment and Training Recommendations

Partnering with Latino and Immigrant Families:  Resources and Suggestions for Child Welfare Professionals (2015)
 

Links to selected training webinars are listed below.

Child Medical Evaluation Program Policy and Practice Revisions

Child Welfare Data Collection Changes Session 1

Child Welfare Data Collection Changes Session 2

Modified Child Welfare Policy - CPS Intake Webinar

Modified Child Welfare Policy - CPS Assessments Webinar

Modified Child Welfare Policy - CPS In-Home Webinar

Modified Child Welfare Policy - Permanency Planning in Child Welfare Webinar

Adoption Promotion Program Webinar

APP Webinar Participant Copy
APP Webinar Q&A
APP Fact Sheet
APP Criteria and Guidelines
APP Funding Uses 

Human Trafficking Policy Webinar

Transitioning Child Abuse and Neglect Investigations in Child Care Facilities

Regional Child Welfare Meetings

On-Site Review Instrument (OSRI) Training-Q1, SFY 21.22
Substance Affected Infants, POSC and Options for Kinship-Q4, SFY 20.21
New Child Welfare laws and policy surrounding them- Q2, SFY 21.22 

North Carolina elects to utilize 100% time reporting, via "day sheets", as the foundational core of the methodologies for distributing costs for personal services, personnel benefits and non-personal services for both the Division and the 100 local Departments of Social Services. These costs support a broad spectrum of programs funded through a wide range of Federal and non-Federal funding sources. In order to ensure the integrity, reliability and validity of the time recording system as the primary means for distributing multiple millions of dollars in costs, adequate staff training must be provided.  The Division of Social Services has developed a comprehensive training to provide guidance to staff on:

  • Federal requirements and policy for Day Sheets
  • The DSS reimbursement process and the importance of Day Sheet coding
  • Time keeping and documentation requirements
  • The importance of communication between fiscal and program staff. 

The links below are provided as a resource for the county Departments of Social Services. They include links to the materials used in the training, the Services Information System (SIS) User's Manual, and other relevant information. Counties should contact their Program Representative for more information. 

Services Information System (SIS) User's Manual
DSS-4263
Worker Daily Report of Services to Clients ("green day sheet")

2022 SSI Day Sheet Training

Part I  - Time Reporting and Reimbursement for County DSS
Part II - Child Welfare Services

All PowerPoint presentations listed below contain training notes. To view the notes on a PowerPoint presentation, you must first save the document to your computer and open with PowerPoint. Training opportunities will be posted for a period of three (3) months.

Community Action Agency Network & FNS Employment and Training Webinar
Food and Nutrition Services Disaster Program Process -Webinar
Disaster Food and Nutrition Services (DFNS) Program Training

 

All PowerPoint presentations listed below contain training notes. To view the notes on a PowerPoint presentation, you must first save the document to your computer and open with PowerPoint.

Mexican Consulate Webinar
CONSULATE GENERAL OF MEXICO
Mexican Consulate Brochure
Mexican Consulate Webinar Q&A 
Consular Assistance Request Form

2021 Interpreter/Bilingual Worker Webinar Training

Virtual Interpreter and Bilingual Webinar Part 1

Virtual Interpreter and Bilingual Webinar Series for County Department of Social Services Interpreters and Bilingual Workers Part 1 Power Point

Virtual Interpreter and Bilingual Webinar Part 2

Virtual Interpreter and Bilingual Webinar Series for County Department of Social Services Interpreters and Bilingual Workers Part  2 Power Point

Civil Rights Training for County Departments of Social Services
ADA Compliance Overview
Language Access Rights of Families with Limited English Proficiency
NC DSS Presentation on USDA Issues Guidance on Civil Rights Act Compliance
Interpreter Training Resources
NC Division of Social Services (NC DSS) Presentation on Intepreter Training Resources Available in NC December 17, 2015
NEW USDA Civil Rights Posters Webinar
SNAP FNS- Food And Nutrition Services Civil Rights Webinar Training Series on May 26, 2022 for County Departments of Social Services
SNAP-ED Food and Nutrition Services Civil Rights Training for County DSS
Q&A - SNAP-ED Food and Nutrition Services Civil Rights Training Series

Auxiliary Aids and Services/American Disability Act-ADA Overview Webinar Training Series for County Departments of Social Services
Webinar - Auxiliary Aids and Services American Disability Act-ADA Overview
Powerpoint - Auxiliary Aids and Services/American Disability Act-ADA Overview
Q&As - Auxiliary Aids and Services/American Disability Act-ADA Overview

National Voting Registration Act Information
NC DHHS and SBE Summer Webinar Training on NVRA for County Department of Social Services on August 30 2021
NC DHHS and SBE Webinar Training on NVRA for County DSS Offices - August 30 2021 PowerPoint 
National Voter Registration Act (NVRA) Training for County DSS Offices
PowerPoint of National Voter Registration Act (NVRA) Training for County Department of Social Services Offices
Q&A of National Voter Registration Act (NVRA) Training for County Department of Social Services Offices
NVRA County DSS Office Procedures - Guidance for Voter Registration Protocol
DSS Cover Letter-Notice of Voter Registration Services-English-Spanish
NVRA Form-Laminated Info Sheet-Spanish
NVRA Form-Laminated Info Sheet-English
NVRA Poster-Spanish-11x17
NVRA Poster-English-11x17

Understanding and Complying With Title VI of the Civil Rights Act of 1964 and The Multiethnic Placement Act of 1994, as amended by The Interethnic Adoption Provisions (IEP) - This two-part video provides an overview of how to understand and comply with Title VI of the Civil Rights Act of 1964 and the Multiethnic Placement Act of 1994, as amended by the Interethnic Adoption Provisions.
Multiethnic Placement Act of 1994 Part 1
Multiethnic Placement Act of 1994  Part 2