eWIC for Families
The North Carolina WIC Program uses an electronic benefit transfer system (eWIC) for WIC benefit issuance. The Local WIC Agency issues the WIC food benefits for a participant into an electronic benefit account. Families then use their eWIC card and PIN to access their food benefits at the grocery store.
North Carolina eWIC
- Starting September 15th, 2024, when accessing ebtEDGE, users will be required to provide an additional security code or answer a challenge question alongside their regular password. For more detailed information on MFA visit Cardholder Portal MFA Login Guide.
- Starting on 9/10/23, register your eWIC card on ebtEDGE! You can check your WIC food benefit balance, set your PIN or replace your eWIC card.
- To set up your account on ebtEDGE:
- Use the ebtEDGE mobile app. Download for free on the Apple App Store and Google Play.
- Visit www.ebtedge.com and go to the Cardholder Login link.
- Or call the eWIC customer service toll-free at 1-844-230-0813.
- If you receive FNS/SNAP you may already have an account! On 9/10/23 you will be able to add your WIC card to your ebtEDGE account.
NC eWIC Materials
ebtEDGE App Handout for NC eWIC | ebtEDGE para NC WIC: A step-by-step guide on setting up the ebtEDGE app for NC WIC participants.
Using Your NC eWIC Card | Cómo usar su tarjeta eWIC de Carolina del Norte: A brochure with specific information to get started using the NC eWIC card.
NC eWIC TIPS Card | Cómo usar su tarjeta eWIC de Carolina del Norte: A card with general tips on using the NC eWIC card.
NC WIC Program Shopping Guide (English) | NC WIC Program Shopping Guide (Español)
How to Create an Email an Account: A Step-By-Step Guide
Reading Your eWIC Receipt | Cómo leer su recibo eWIC: A guide to understanding the eWIC receipt.
See a list of North Carolina authorized WIC vendors.
Questions about eWIC? Please contact your local agency.
