Press Releases

NCDHHS Launches Statewide Open Enrollment for NC Medicaid Managed Care

Monday, March 15, 2021

The North Carolina Department of Health and Human Services today announced the launch of statewide open enrollment for NC Medicaid Managed Care. Beneficiaries can enroll online, by calling the NC Medicaid Managed Care Call Center at 833-870-5500 (TTY: 833-870-5588) or through the free NC Medicaid Managed Care mobile app available on Google Play or the App Store. They can also use the mail-in forms sent to them in the enrollment packet. 

NCDHHS Begins Mailing Enrollment Packets and Launches Call Center in Preparation for NC Medicaid Managed Care Open Enrollment

Tuesday, March 2, 2021

The North Carolina Department of Health and Human Services has begun mailing enrollment packets statewide and launched new resources for beneficiaries as it prepares for NC Medicaid Managed Care Open Enrollment which begins on Mar. 15, 2021. Beneficiaries can now call the NC Medicaid Enrollment Call Center to learn more about NC Medicaid Managed Care and can download a free beneficiary enrollment mobile app.

Statement from NCDHHS on Superior Court Medicaid Managed Care Ruling

Tuesday, February 23, 2021

The North Carolina Department of Health and Human Services is pleased that yet another court ruling has affirmed the integrity and fairness of the department’s Medicaid Managed Care procurement process. On Feb. 18, a Superior Court ruled in favor of NCDHHS in response to a legal challenge from one of the entities that was not awarded a contract under the state’s Medicaid Managed Care procurement process.

NCDHHS Awards Contract for Medicaid Managed Care Ombudsman Services

Wednesday, January 20, 2021

The North Carolina Department of Health and Human Services announced today that Legal Aid of North Carolina (Legal Aid) will provide Medicaid Managed Care Ombudsman services for the state’s Medicaid beneficiaries.

North Carolina Council on Health Care Coverage Meets to Develop Guiding Principles

Friday, January 8, 2021

Governor Roy Cooper will join members of The North Carolina Council on Health Care Coverage for its third meeting today as the Council discusses options and guiding principles to expand access to health care coverage for North Carolinians.

NCDHHS to Expand Reach Out and Read to All North Carolina Counties Through New Medicaid Initiative

Wednesday, December 23, 2020

The North Carolina Department of Health and Human Services recently received approval to use federal matching funds to expand services for the evidence-based early childhood program, Reach Out and Read.

NC Medicaid Expands Website to Include New Resources for Medicaid Beneficiaries and Applicants

Tuesday, December 1, 2020

The North Carolina Department of Health and Human Services today announced the launch of a new online portal for North Carolinians receiving or looking to apply for Medicaid. The portal provides Medicaid resources in an easy-to-use web platform and includes information about Medicaid Managed Care, set to launch July 1, 2021.

NC Medicaid Launches Website for Beneficiaries to Learn More About Medicaid Managed Care

Friday, November 6, 2020

The North Carolina Department of Health and Human Services today announced the launch of NC Medicaid’s managed care enrollment website, www.ncmedicaidplans.gov, in preparation for the launch of Medicaid Managed Care scheduled for July 1, 2021.

NCDHHS and Cherokee Indian Hospital Authority to Create First-in-Nation Indian Managed Care Entity

Friday, October 30, 2020

The North Carolina Department of Health and Human Services and the Cherokee Indian Hospital Authority (CIHA) have entered into a contract to support the Eastern Band of Cherokee Indians (EBCI) in addressing the health needs of American Indian/Alaskan Native Medicaid beneficiaries.

NC Medicaid Increases Support to Protect Those Most at Risk for Serious Illness from COVID-19 and to Maintain Access to Services

Wednesday, March 25, 2020 The North Carolina Department of Health and Human Services (NCDHHS) Division of Health Benefits (NC Medicaid) will temporarily increase payments rates to long-term care providers and facilities to support them in caring for Medicaid beneficiaries who are at high risk of serious illness from COVID-19. Medicaid will also be temporarily increasing rates to behavioral health, intellectual and developmental disability and specialized therapy providers for vulnerable children and adults in outpatient and residential settings.