Press Releases

NCDHHS Awards Contract for Medicaid Managed Care Ombudsman Services

Wednesday, January 20, 2021

The North Carolina Department of Health and Human Services announced today that Legal Aid of North Carolina (Legal Aid) will provide Medicaid Managed Care Ombudsman services for the state’s Medicaid beneficiaries.

NCDHHS to Expand Reach Out and Read to All North Carolina Counties Through New Medicaid Initiative

Wednesday, December 23, 2020

The North Carolina Department of Health and Human Services recently received approval to use federal matching funds to expand services for the evidence-based early childhood program, Reach Out and Read.

NC Medicaid Expands Website to Include New Resources for Medicaid Beneficiaries and Applicants

Tuesday, December 1, 2020

The North Carolina Department of Health and Human Services today announced the launch of a new online portal for North Carolinians receiving or looking to apply for Medicaid. The portal provides Medicaid resources in an easy-to-use web platform and includes information about Medicaid Managed Care, set to launch July 1, 2021.

NC Medicaid Issues Request for Applications for Medicaid Managed Care Behavioral Health and I/DD Tailored Plans

Friday, November 13, 2020

Today, the North Carolina Department of Health and Human Services issued a Request for Applications for Behavioral Health and Intellectual/Developmental Disability (I/DD) Tailored Plans as part of North Carolina’s transition to Medicaid Managed Care.

NCDHHS Offers Spanish Translation and Improved Online Applications for Medicaid and Food and Nutrition Services

Tuesday, November 10, 2020

The North Carolina Department of Health and Human Services today announced it has upgraded the mobile-friendly ePASS website to include a Spanish language option. 

NC Medicaid Launches Website for Beneficiaries to Learn More About Medicaid Managed Care

Friday, November 6, 2020

The North Carolina Department of Health and Human Services today announced the launch of NC Medicaid’s managed care enrollment website, www.ncmedicaidplans.gov, in preparation for the launch of Medicaid Managed Care scheduled for July 1, 2021.

NCDHHS and Cherokee Indian Hospital Authority to Create First-in-Nation Indian Managed Care Entity

Friday, October 30, 2020

The North Carolina Department of Health and Human Services and the Cherokee Indian Hospital Authority (CIHA) have entered into a contract to support the Eastern Band of Cherokee Indians (EBCI) in addressing the health needs of American Indian/Alaskan Native Medicaid beneficiaries.

NC Medicaid Surpasses 1 Million Telehealth Visits Since Beginning of COVID-19 Pandemic

Tuesday, September 29, 2020

The North Carolina Department of Health and Human Services (NCDHHS) today announced a milestone in the use of telehealth and telephonic visits by NC Medicaid enrollees during the COVID-19 pandemic. Since establishing telehealth flexibility policies in early March, NC Medicaid has processed claims for approximately more than 1.1 million telehealth and 350,000 telephonic visits.

Medicaid Waiver Recipients Receive Additional Support During COVID-19 Pandemic

Wednesday, September 23, 2020

NC Medicaid beneficiaries on the NC Innovations Waiver who are attending school virtually due to the COVID-19 public health emergency can now receive waiver support during remote learning.

Statement from NCDHHS on Medicaid Managed Care Ruling

Thursday, August 27, 2020

The NC Department of Health and Human Services (NCDHHS) is pleased to announce that once again court rulings affirm the integrity and fairness of the Departments’ managed care procurement process.