Skip to main content
NCDHHS logo NCDHHS

Topical Navigation

  • Home
  • Assistance
    Assistance
    • Aging And Adult Services
    • Children's Services
    • Deaf-Blind Services
    • Disability Services
    • Disaster Preparation And Recovery
    • Guardianship
    • Hearing Loss
    • Low-Income Services
    • Medicaid Transformation
    • Medicaid
    • Mental Health And Substance Abuse
    • NC Assistive Technology
    • Pregnancy Services
    • Vendor Resources
    • Veteran's Services
    • Vision Loss
    • Vital Records
  • Divisions
    Divisions
    • Aging and Adult Services
    • Child and Family Well-Being
    • Child Development And Early Education
    • Disability Determination Services
    • Health Benefits (NC Medicaid)
    • Health Service Regulation
    • Mental Health, Developmental Disabilities, and Substance Abuse
    • Office of Economic Opportunity
    • Office Of Minority Health And Health Disparities
    • Office of Rural Health
    • Public Health
    • Services for the Blind
    • Services for the Deaf and the Hard of Hearing
    • Social Services
    • State Operated Healthcare Facilities
    • Vocational Rehabilitation Services
  • Documents
  • Providers
    Providers
    • Licensure
    • Provider Info
    • LME-MCO Directory
    • Policies, Manuals and Forms
  • News
    News
    • Press Releases
    • Media Contacts
    • Events
    • Newsletter Articles
  • About
    About
    • Administrative Offices
    • DHHS Mission, Vision, Values and Goals
    • Department Initiatives
    • Grant Opportunities
    • Leadership
    • Overview
  • Contact
    Contact
    • Division Contacts
    • Hotlines
    • Report Fraud
  • NCDHHS COVID-19
  • NC.GOV
  • AGENCIES
  • JOBS
NCDHHS »   Divisions »   Office of Rural Health »   Office of Rural Health Programs »   Analytics and Innovations Program

Analytics and Innovations Program

What We Do

The Analytics and Innovations (AI) Team at the Office of Rural Health (ORH) strives to assist ORH programs and grantees with using data and leveraging technologies in ways that help improve monitoring, evaluation efforts, and innovative strategies.  In addition, the AI team

  • provides technical assistance for communities and Safety Net providers seeking to improve access and quality of care for vulnerable populations through integrated systems of care and innovative and strategic planning.
  • leverages resources and funding through State, federal agencies, and private foundations to support community health initiatives and demonstration projects that benefit the uninsured, Medicaid recipients, and other vulnerable populations. 
  • works with federal, state and local entities to identify shortage areas of primary care, dental or behavioral health care providers. These areas are designated as health professional shortage areas (HPSA) according to federal guidelines, making them eligible to qualify for federal funding and services.

Analytics

Health Statistics and Data

Behavior Health

Talking Points and Resources for Addressing Substance Use Disorder (August 31, 2021)
 

Community Health Worker

Community Health Worker Program Profile
Community Health Worker Page
Community Health Worker Initiative

Community Health Workers (CHWs) have been recognized for their ability to help individuals and communities find resources to improve their health. The North Carolina Community Health Worker Program has been established at the Office of Rural Health to continue the work of North Carolina Community Health Worker Initiative which began in 2014 through the Division of Public Health. The stakeholders of the initiative created a final report with recommendations to create a sustainable infrastructure for Community Health Workers (CHWs) that includes specific roles, core competencies and standardized training.

The Office of Rural Health continues this effort by working with key stakeholders to implement the recommendations that include:

  • Piloting innovative models to contribute to the evidence base and impact on population health in rural and other areas
  • Developing protocols within care teams that recognize the contribution of CHWs
  • Consulting and training for community based organizations, healthcare settings and other agencies working with CHWs
  • Identifying necessary tools needed for success
  • Supporting standardized Core Competency Training
  • Supporting the establishment of NC CHW Certification and Accreditation Board
  • Supporting and recognizing a NC CHW Network

Community Health Workers in North Carolina: Creating an Infrastructure for Sustainability
Community Health Workers in North Carolina: Creating an Infrastructure for Sustainability (Spanish)

Health Professional Shortage Areas

HPSA Program Profile
HPSA Primary Care Map with Scores as of 1/2/2020
HPSA Mental Health Map with Scores as of 1/2/2020
HPSA Dental Health Map with Scores as of 1/2/2020

2019 Annual Governor’s Report Summary

  • HRSA implemented the National Shortage Designation Update of Automatically-Designated HPSA (autohpsas) in the Fall of 2019.  Some of these facilities have not been reviewed since their original designation in 2002. Overall, AutoHPSAs were updated for 77 organizations representing 302 delivery sites in North Carolina.  Of these HPSA reviews, 15 (19.5%)  resulted in a decrease in score for primary care, two (2.6%) had a decrease in dental HPSA scores, and 11(14.3%) had a decrease in mental health scores. The net result is 12.1 % of the reviews resulted in lower scores and 87.9 % of the scores were either higher, the same, or were new scores without a previous review.
  • There were 10 new Population and Geographic HPSAs designated; five primary care, one dental, and four mental health. In addition, four primary care, 38 dental, and 20 mental health HPSAs were updated.
  • The report includes background, summary, data tables reflecting changes, current designation maps, and maps showing the relative score increases or decreases for population and geographic HPSAs

Annual Governor’s Report Document for 2019: Link

Additional Resources

Care Share Health Alliance
Fostering Health NC
NC Agromedicine Institute
NC Area Health Education Centers
NC Community Health Center Association
NC Get Covered
NC Pediatric Society
NC Public Health Association
NC Rural Economic Development Center
Perinatal Quality Collaborative of North Carolina
The Foundation for Health Leadership & Innovation

Contact

North Carolina ORH Analytics
Office of Rural Health
2009 Mail Service Center
Raleigh, NC 27699

John Resendes
Analytics and Innovations Program Manager
919.527.6460
John.Resendes@dhhs.nc.gov

Elizabeth Frederickson
Data Analyst
919.527.6485
Elizabeth.Frederickson@dhhs.nc.gov

Mark Snuggs
PCO Director and Shortage Designation Specialist
919.527.6465
Mark.Snuggs@dhhs.nc.gov

Shauna Ortiz
Shortage Designation Specialist
919.527.6472
Shauna.Ortiz@dhhs.nc.gov

Glenn Field
Primary Care Systems Associate
919.527.6458
Glenn.Field@dhhs.nc.gov

Files

DHHS-CWH-Report_Web 5-21-18.pdf

PDF • 3.67 MB - June 14, 2018

DHHS-CWH-Report_SPANISH_Web.pdf

PDF • 3.96 MB - June 14, 2018

Dental_Scores.pdf

PDF • 347.25 KB - March 25, 2020

MH_Scores.pdf

PDF • 356.36 KB - March 25, 2020

PrimaryCare_Scores.pdf

PDF • 335.11 KB - March 25, 2020

Talking Points and Resources for Addressing Substance Use Disorder 12.7.21.docx

Microsoft Word • 1.47 MB - December 08, 2021

Office of Rural Health Programs

  • Analytics and Innovations Program
    • Health Statistics and Data
  • Community Health Program
  • Integrated Health Systems
  • Medication Assistance Program
  • North Carolina Farmworker Health Program
  • North Carolina Rural Hospital Program
  • Provider Recruitment and Placement
  • Rural Health Centers
  • Rural Health Information Technology Program
  • Statewide Telepsychiatry Program

Share this page:

  • Facebook
  • Twitter
  • Email
Back to top

Contact Information

NC Department of Health and Human Services
2001 Mail Service Center
Raleigh, NC 27699-2000
Customer Service Center: 1-800-662-7030
For COVID-19 questions call 1-888-675-4567
Visit RelayNC for information about TTY services.

Recent Tweets

Tweets by @ncdhhs

Follow Us

  • Facebook
  • Twitter
  • Instagram
  • YouTube
  • LinkedIn
  • Translation Disclaimer
  • Employee Directory
  • Accessibility
  • Terms of Use
  • Privacy Policy
  • Open Budget
https://www.ncdhhs.gov/divisions/office-rural-health/office-rural-health-programs/analytics-and-innovations-program