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NCDHHS »   Divisions »   Social Services »   Child Support Services »   Income Withholding Information

Income Withholding Information

Important information that employers need to know about withholding income from their employees for child support payments.

Child support payments must be made payable to NC Child Support and mailed to:
NC Child Support Centralized Collections 
PO Box 900012
Raleigh, NC 27675-9012

Checks that are unacceptable for deposit, such as an unacceptable payee name on the payment document, are returned to the sender.

Support payments must include the obligor's docket number and Master Participant Index (MPI) number. If employers withhold income for multiple employees they must specify the amount being withheld for each employee on the payment remittance form.

The telephone number of a contact person for the employer must accompany payments.

Employers have seven days from the date of withholding to submit child support payments for their employees, per G.S. 110-136.8(b). If employers fail to submit payments in a timely manner they can be subject to enforcement action for noncompliance.

Employers who submit checks that are returned for insufficient funds will lose their check writing privileges and face enforcement action per NC statutes.

Employers are obligated to withhold income in accordance with the laws of the state where the noncustodial parent is employed.

Child Support Services

  • CSS Nondiscrimination Statements
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  • Electronic Funds Transfer/Electronic Data Interchange
  • Frequently Asked Questions About Child Support Services
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  • Glossary of Terms
  • Income Withholding Information
    • IRS Form 1095-B Questions and Answers
  • Information for Attorneys
  • Information for Custodial Parents
  • Information for Employers
  • Information for Noncustodial Parents
  • Medical Support Information
  • NC Child Support Centralized Collections
  • NC Statutes Related to Child Support
  • Public Invited to Comment on Proposed John H. Chafee Foster Care Program Plan for 2020–2024

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NC Department of Health and Human Services
2001 Mail Service Center
Raleigh, NC 27699-2000
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https://www.ncdhhs.gov/divisions/social-services/child-support-services/income-withholding-information