Social Services

What We Do

The Division of Social Services (DSS) provides guidance and technical assistance to agencies that provide direct services that address issues of poverty, family violence and exploitation. The Division promotes self-reliance and self-sufficiency, and works to prevent abuse, neglect, dependency and exploitation of vulnerable individuals, children and their families.

In North Carolina, the single administrative agency is the NC Department of Health and Human Services (DHHS). This umbrella agency includes separate divisions. Some of the other DHHS divisions with the greatest impact on local offices include:
Division of Health Benefits (NC Medicaid)
Division of Child Development and Early Education
Division of Health Services Regulation
Division of Aging and Adult Services

Leadership
Assistant Secretary for County Operations: Susan Osborne
Senior Director for Policy, Planning and Professional Development for Human Services: Michael Becketts

Contact

Location
NC DHHS - Division of Social Services
Dorothea Dix Campus, McBryde Building
820 S. Boylan Avenue
Raleigh, NC 27603

Mailing Address
NC Division of Social Services
2401 Mail Service Center
Raleigh, NC 27699 - 2401
Contact Social Services

Main Numbers
Phone: 919-527-6335
Fax: 919-334-1018

Child Support
919-855-4755
Contact Child Support