Food and Nutrition Services (Food Stamps)
Civil Rights/Non-Discrimination Versión en Español
Food and Nutrition Services (FNS, also known as Food Stamps) is a program that helps eligible people with limited incomes supplement their budgets so they can purchase food. The program is nationally known as the Supplemental Nutrition Assistance Program, commonly known as SNAP.
The benefits are given on an EBT card, which works like a debit card. You can use it to buy food at stores that accept EBT cards. Look for signs that say, “We accept SNAP benefits.”
December SNAP Benefits
FNS participants will receive their December benefits on their usual schedule. FNS has returned to normal schedules and amounts.
Full November SNAP benefits were loaded on recipients' EBT cards on Friday, November 14. The issuance came following the U.S. House and U.S. Senate resolution to end the federal government shutdown and subsequent guidance from the USDA to state to issue full benefits.
Check your balance on the ebtEDGE app, at ebtEDGE.com, or by calling the number on the back of your card: 1-888-622-7328. If you have concerns that you did not receive full FNS benefits for November, contact your county DSS eligibility worker.
Latest Updates - Changes in SNAP Work Requirements
H.R. 1, signed into law on July 4, 2025, eliminated several exemptions from the able-bodied adults without dependents (ABAWD) Work Rules. As a result, some individuals who were previously exempt, including veterans and young adults who were in foster care on their 18th birthday, are now subject to the work requirement unless they qualify for another exemption. In addition, H.R. 1 increased the age range for the ABAWD Work Rules time-limit to 18 through 64, and eliminated exemptions for persons that live in households with older children (ages 14-17).
Starting December 1, 2025, an individual will generally be subject to the ABAWD the Work Rules and the three-month time limit if all the following are true:
- They are between age 18 and age 64.
- They do not live in a household with someone under age 14.
- They are considered physically and mentally able to work.
Some people are still exempt from these requirements under federal law. Your county Department of Social Services will screen you for all exemptions during your next recertification. Exemptions include, but are not limited to people who are pregnant, people who are American Indian, etc. If you qualify for an exemption, the time limit will not apply to you.
If you are subject to the work requirements, federal rules require you to work or participate in certain approved work activities for a total of 80 hours per month. This can include paid work, unpaid work, work in exchange for goods or services (in kind work), volunteer work, participation in an approved work or training program, or a combination of these activities that add up to 80 hours in that month. By early 2026, all 100 of North Carolina’s counties will have a qualifying More Than a Job NC Program that will satisfy these requirements for qualifying FNS participants.
During your next recertification, your caseworker will explain the rules, help determine whether an exemption applies, and tell you what steps you can take to stay eligible for FNS.
General Work Requirements
Apart from the ABAWD Work Rules and Time Limits, FNS also has General Work Registration Requirements that have not changed since H.R. 1 and still apply to all FNS participants.
To follow the General Work Rules:
- Registering for work (your caseworker will explain and do this for you),
- You must accept any job offer, unless there is a good reason you can’t.
- If you earn more than $217.50 per week (before taxes): You can’t quit your job unless you have a good reason or got another job earning $217.50 or more per week.
- This rule does not apply to you if you are self-employed.
- If you work 30 or more hours per week: You can’t reduce your hours without a good reason, if reducing your hours means you make less than $217.50 per week.
- Voluntarily participating in More Than a Job NC Program (if available in your area) and taking a suitable job if offered.
You Might Be Exempt from the General Work Registration Rules if you:
- Already working least 30 or more hours per week or earning more than $217.50 per week (before taxes).
- Are younger than 16 or older than 59
- Are 16 or 17 years old and are not the head of your FNS household.
- Receive WorkFirst
- Have a disability that precludes you from engaging in work activity.
- Studying in a school, college, or a training program at least half-time.
- Applied for or get unemployment benefits.
- Care for a child under age 6 or an individual (adult or child) that is incapacitated.
- Participating regularly in an alcohol or drug treatment program.
If any of these situations apply to you, talk to your DSS caseworker to let them know. You can tell them during your application or recertification interview.
If you do not meet the General Work Registration Rules, you may not be able to continue receiving benefits.
If you do not follow these rules, you may get disqualified for failure to comply with work requirements. However, we will determine if you had a good reason for not following the rules before we disqualify you. If you did not have a good reason, you won’t get FNS for:
- 1 month for the first time,
- 3 months for the second time, and
- 6 months for the third time.
Additional Information on Work Requirements
Most adults receiving FNS (also called SNAP or food stamps) must follow general work rules. However, a specific group of recipients – referred to as able-bodied adults without dependents (ABAWD) – have a time limit on their benefits if they aren’t meeting work requirements.
You are considered an ABAWD participant and subject to the time limit if all of the following are true:
- You are between the ages of 18 and 64.
- You do not have a child under age 14 in your FNS household.
- You are physically and mentally able to work.
If these rules apply to you, you can only receive FNS benefits for 3 months in a 3-year period unless you are working or qualify for an exemption. After using 3 countable months without meeting the work requirement, your FNS benefits will stop until you comply with the rules or become exempt.
If you meet any of the criteria below, you are exempt from the ABAWD rules. This means the 3-month time limit does not apply to you, and you do not have to meet the ABAWD 80-hour work requirement to keep your benefits.
If any of these apply to you, tell your caseworker when you apply or at your next recertification. You may need to provide a statement or document as proof. (You should report an exemption, if applicable, each time you apply or recertify for FNS to ensure your status is up to date.)
- Under age 18, or age 65 or older. You are exempt from ABAWD work rules if you are under age 18 or age 65 or older.
- Unable to Work Due to Physical or Mental Impairments.
- Receiving Temporary or Permanent Disability Benefits. You are exempt from ABAWD work rules if you are receiving temporary or permanent disability benefits, such as SSI, SSDI, and VA benefits. For veterans, you are exempt if you are a veteran receiving any VA disability compensation. This applies regardless of your disability rating percentage.
- Certified by Medical Personnel to be Unable to Work. If you are not receiving disability benefits, but you are unable to work at least 20 hours per week because of your condition, you can have your medical provider complete a Medical Report to certify that your medical condition limits your ability to complete the work requirements.
- Obviously Mentally or Physically Unfit for Employment. An eligibility worker at DSS can also find that you are obviously unfit for employment in limited circumstances. If you have medical conditions or impairments, including substance use disorders, that would prevent you from meeting the ABAWD work requirements, it is important that you explain this to your eligibility worker when you apply or get recertified for benefits. The eligibility worker is required to screen for exemptions at every recertification.
- Unable to Work Due to Chronic Homelessness. If you experience chronic homelessness, you can be found exempt from the ABAWD work rules.
- Chronic homelessness is defined as: An individual who lacks a fixed and regular nighttime residence, including locations such as homeless or domestic violence shelters; outdoor or makeshift locations; vehicles; RV-type structures without active utilities or sewer or septic hookups; or other places not designed for, or ordinarily used as, regular sleeping accommodations for human beings. This includes environments without access to toilets or where basic hygiene or stable sleep cannot be maintained. When the individual’s housing situation creates significant health and medical-vocational barriers that prevent working 20 hours per week, this exemption applies.
- Unable to Work Due to Domestic Violence. If you are a survivor of recent acts of domestic violence, sexual harassment, sexual assault, or stalking that has impacted your physical or mental health and currently interferes with your ability to maintain work, you can be found exempt from the ABAWD work rules.
- Unable to Work Due to Caregiving:
- Caregivers: You are exempt from the ABAWD work rules if you are responsible for the care of a child under age 6 or a person who is incapacitated (at any age), even if they do not live with you. For purposes of this exemption, an incapacitated person is an individual who, due to a physical, cognitive, developmental, or behavioral condition, cannot independently perform basic activities of daily living or requires ongoing supervision or support to maintain personal safety or functioning.
- Please note, if you are providing care at no cost to a person who is not under age 6 or incapacitated, your care can be treated as unpaid work rather than an exemption if the person is not someone you are legally responsible to care for. In addition, if you are a parent operating a home school, you are exempt from the ABAWD work rules if the academic instruction is conducted at least 30 hours per week, as such activities are considered work under the general work requirement rules.
- Household with Children: You are exempt from ABAWD work rules if you live in a household with a child under age 14. Note: Prior to December 1, 2025, this threshold was under age 18.)
- Pregnancy: You are exempt from the ABAWD work rules if you are pregnant in any trimester.
- Exemption for Indians, Urban Indians, and California Indians:
- H.R. 1 adds new exemptions from the ABAWD work rules for American Indians who meet the definition of "Indian," "Urban Indian," or "California Indian" under the Indian Health Care Improvement Act (IHCIA).
If you do not qualify for an exemption, you can keep your benefits for longer than 3 months by doing one of the following activities, or combination of activities, for 80 hours per month (approximately 20 hours per week):
- Work: This can be paid work, unpaid work, or work in exchange for good or services, including work in exchange for a place to live. Any combination of jobs counts as long as total hours per month is 80 or more.
- Volunteer: Perform volunteer work or community service at a nonprofit, church or religious organization, charity, community organization.
- “More Than a Job NC” Program: Participate in North Carolina’s free SNAP Employment & Training program (called “More Than A Job NC”). Activities like job training, education (such as GED classes or vocational training), or supervised job search through this program count toward your 80 hours. This program can help you gain skills and find employment, and all hours in it count as qualifying work hours.
- Combine Activities: You can mix and match work, volunteering, and approved training to reach 80 hours. For instance, you might work 40 hours and volunteer 40 hours in a month to meet the requirement. Any combination of qualifying activities is acceptable.
Remember: If you are doing any of the above, report it to your caseworker so they have record of your participation. Your worker will require verification of the number of hours worked and your income. If your work or volunteer hours drop below 80 hour in a month, let your caseworker know within 10 days of the end of that month to discuss your situation (see “Good Cause” in the FAQs below).
Frequently Asked Questions (FAQs) about ABAWD Exemptions and Time-Limits
Under the new 2025 federal rules, the ABAWD work requirement age applies up to age 64. However, many older adults qualify for exemptions. If you have age-related health issues, chronic conditions, or physical limitations that prevent you from working 20 hours a week, tell your caseworker. You may be exempt as “unfit for employment” due to these barriers. You will be screened for exemptions at your next certification and will not receive months countable to the time-limit until you are screened.
Federal law did eliminate homelessness as an automatic exemption category. However, North Carolina policy recognizes that chronic homelessness creates a severe barrier to employment due to the mental and physical impact it has on individuals. If you are experiencing chronic homelessness (living in a shelter, car, on the street), NCDHHS considers this a valid reason for exemption under “unfitness for employment.” Please inform your caseworker of your living situation so they can mark your case accordingly.
“Unfit” simply means you have a mental or physical impairment that stops you from working 20 hours per week. If your condition is obvious to the caseworker, or if you are experiencing chronic homelessness or domestic violence, a doctor’s note is generally not required. The caseworker can approve the exemption based on your statement and circumstances. If your condition is not obvious, you may need a statement from a medical professional. This can be a doctor, nurse, social worker, counselor, or other qualified professional, depending on the situation. In some cases, you might be asked to have a simple form completed to verify your condition. (The purpose is to document that you cannot reasonably work 20 hours a week – not to prove a specific disability status.)
No. In North Carolina, if you receive VA disability compensation at any percentage, you are considered exempt from the ABAWD time limit. You do not need to be “100%” disabled under VA’s disability rating. Any VA service-connected disability benefit qualifies for the exemption. Be sure to inform your caseworker that you receive VA disability payments so they can update your status.
You can use the app’s work history or your weekly/monthly earnings statements to show how many hours you’ve worked. If the app doesn’t clearly track hours, you should keep a log of your active work hours and can provide a signed personal statement attesting to your monthly hours. As long as you average 80 hours per month, you meet the requirement – just be prepared to document those hours for your caseworker.
If you usually meet the 80-hour requirement but fall short in a particular month due to reasons beyond your control, this may be considered “Good Cause.” Good cause includes things like illness, a family emergency, lack of transportation, or other unexpected events that prevented you from working or participating in activities. Notify your caseworker right away if this happens and explain the situation. If the county determines you had good cause for that month, it won’t count as one of your 3 time-limited months. It’s important to report these situations immediately.
Contact US
If you received a notice that your FNS benefits are ending due to the time limit, or if you need to report “good cause” or believe you should qualify for an exemption:
- Visit: Your local County Department of Social Services (DSS) office. A caseworker can review your situation in person.
Don’t wait – if you have been informed that the ABAWD work rules apply to you and think you qualify for an exemption or you’re having trouble meeting the work hours, contact your local DSS.
What can we help you do today?
Food and Nutrition Services (FNS) eligibility is determined by income, household size, assets, and many other factors. Because the calculation is complex, the best way to find out if you’re eligible is to apply.
Don't wait! Your benefits start from the date we get your application — even if it's not complete. Find out how to apply for FNS benefits.
You may be able to get benefits if you:
- Have no job or a low-paying job
- Receive Work First Family Assistance (WFFA), TANF (also known as welfare), or SSI benefits (for people with disabilities)
- Are elderly or disabled, and low-income
- Are experiencing homelessness
To qualify, your household must meet certain rules about how much money you make, how much money and property you have, and where you live.
Here are some basic things you need to know:
1. Applying for yourself or as a household.
You are a household of one (1) if you live alone, are homeless, or have roommates you do not cook and eat meals with. When you apply, remember that your household is just you.
If you live with your family or others and you prepare and eat meals with them, count each of those people in your household. That includes children and seniors in your home.
2. Income and resource limits.
For most people, FNS eligibility has limits to the income you and others in your household can receive. Additionally, there are limits on how much money and property ("resources") you can have. You may still qualify if you work part-time, make a little money, or own a home or car.
After you apply, case workers determine which limits apply to you, and whether certain deductions (like for medical and/or shelter expenses) might help you qualify.
3. Other requirements.
- You must be a North Carolina resident and a U.S. citizen or have certain legal status. Undocumented immigrants are not eligible.
- You must have a Social Security number or have applied for one.
- People convicted of certain drug-related felonies may not be eligible.
- College students are not eligible unless they meet certain work requirements or exceptions.
- If you're an adult without kids and you're able to work, you might have to work or take part in a work program to keep getting benefits.
Ready for the next step?
Apply for Benefits
Applying for FNS benefits – also called Food Stamps – can feel overwhelming, but we have created a checklist to help you prepare:
If you’re ready to apply or are checking on the status of your application, visit the ePASS website.
You can now submit online recertifications. Visit the FNS and SNAP Recertification page to learn more and view frequently asked questions.
You can now submit online change of circumstances. Visit the FNS and SNAP Change of Circumstance page to learn more and view frequently asked questions.
There are several ways to check FNS balances and all are available 24/7. Make sure you have your card number ready. Then you can:
- Call 1-888-622-7328
- Visit ebtEDGE Click on More Information under EBT Cardholders.
- Download the ebtEDGE mobile app. The app is available as a free download on the Apple Store and Google Play.
If you can’t find your card or card number, call 1-888-622-7328 for assistance.
If you are having an issue with your EBT Card, like if it gets lost or you forget your PIN, look through the EBT FAQs here.
You can activate your card, select a PIN, check your card balance, view your transaction history or cancel your EBT card by using the cardholder portal at ebtEDGE or through the EBT Edge mobile app available at Google Play or the Apple Store.
For other questions, you can call the NC EBT Call Center at 1-866-719-0141 or use our contact form here. The Call Center is open from 7:30 am to 5:30 pm Monday through Friday. It is not open on weekends or holidays.
Contact Us
Need additional help? Call the NC EBT Call Center at 1-866-719-0141, or send an online message to the Division of Social Services.
Other Resources
Frequently Asked Questions
The FNS benefits are issued on an Electronic Benefit Transfer (EBT) card. FNS recipients use EBT cards to access FNS benefits at any USDA-authorized retailer. Most major grocery stores are USDA-authorized retailers. Questions about lost or stolen cards, changing PIN, or checking balances can be answered by calling 1-888-622-7328.
The amount of benefits each household receives is based on several eligibility factors such as the number of people in the household, total income, and allowable deductions.
You are a household of one (1) if you live alone, are experiencing homelessness, or have roommates you do not cook and eat meals with. If you live with your family or others who you prepare and eat meals with, count each of those people in your household. That includes children and seniors in your home.
| Household Size | Maximum Benefit* |
|---|---|
| 1 | $298 |
| 2 | $546 |
| 3 | $785 |
| 4 | $994 |
| 5 | $1,183 |
| 6 | $1,421 |
| 7 | $1,571 |
| 8 | $1,789 |
| Each Additional Member | (+$218) |
*Because many factors go into determining the benefit amount, most households do not receive the maximum. Apply now.
Your EBT benefits will be available on the same day each month according to the last digit of your social security number (SSN), even if that day is on a weekend or holiday.
| If your SSN ends in: | Your benefits will be available after 6 a.m. on the: |
|---|---|
| 1 | 3rd day of every month |
| 2 | 5th day of every month |
| 3 | 7th day of every month |
| 4 | 9th day of every month |
| 5 | 11th day of every month |
| 6 | 13th day of every month |
| 7 | 15th day of every month |
| 8 | 17th day of every month |
| 9 | 19th day of every month |
| 0 | 21st day of every month |
Note: Benefits are available on the 3rd day of every month if you do not have a Social Security Number.
Use our Local Department of Social Services finder to locate the FNS office closest to you.
While you can do many FNS-related tasks online, you may choose to visit the FNS office to apply for benefits, drop off documentation, or speak with a case worker.
Examples of items you can buy with FNS:
- Breads, cereals, fruits, vegetables
- Meats, fish, poultry, dairy
- Bottled water, non-alcoholic beverages
- Seeds and plants that produce food
Examples of items you cannot buy with FNS:
- Beer, wine, liquor, cigarettes
- Any nonfood items such as pet foods, soaps, household supplies
- Vitamins and medicines
- Hot foods or foods already prepared
Contact us
Need additional help? Call the NC EBT Call Center at 1-866-719-0141, or send an online message to the Division of Social Services.
Complaints
If you have complaints or concerns, you may:
- Contact us at 1-866-719-0141
- Send an online message to the North Carolina Division of Social Services
- Send a letter to:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
mail:
Food and Nutrition Service, USDA
1320 Braddock Place, Room 334
Alexandria, VA 22314; or
*Do not send application/recertification forms here.
fax: (833) 256-1665 or (202) 690-7442; or
email: FNSCIVILRIGHTSCOMPLAINTS@usda.gov